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“Called for tow 5:30 on a Sunday. I don't know if by dumb luck or not, but Ali was available and very quick to respond. Had me picked up dropped off to the intended location within an hour of calling. Thank you so much for the speedy professional service!”
“Have been taking my car here for a few years and have always had a pleasant experience. They’re accommodating, communicative, trustworthy, and always provide quality service. Highly recommend.”
8AM - 5:30PM
951 Panorama Trail S, Rochester
Towing
“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
“Scott and his team did an amazing job with our repair job at Panorama Collision in East Rochester. They were friendly, knowledgeable, honest, and fast! They answered all of our questions and handled the insurance process seamlessly, making it worry-free for us. After picking our car up, it looks and drives like brand new, and the super detailing of the whole car was a bonus we didn't expect. We highly recommend Panorama Collision!”
“Major shout out to the guys at this auto shop for dealing with me today as I spastically sped into the parking lot with a suddenly deflating tire straight off of 490 without an appointment (or a single brain cell) rushing through barely a coherent statement with a very uncool and panicky voice. They were able to patch my tire on the spot while juggling rush hour gas pumping and ACTUAL customers/calls. They did this very inexpensively and truly made my manic Monday end well. I would go back for work there for sure and definitely recommend them now.”
“Best place to bring your vehicle, with people you can trust. Whether it be an oil change, getting new tires for the winter months, or looking at purchasing a new vehicle and needing to have it checked out- they will always take care of you. Family run business. Highly recommend!”
Open 24 hours
532 North St, Rochester
Towing
“I have been using the towing service from Alliance for years on the recommendation of my mechanic. The truck always arrives very quickly, the drivers are professional and courteous & the price is always fair.I recommend Alliance highly.”
“My uncles car was impounded here. The owner was very kind, reasonable, and helpful as my mom and I worked to figure out how to get out. Words can’t express how grateful I am for their help and professionalism.”
Open 24 hours
135 Northern Dr, Rochester
Towing
“Nick was prompt, super helpful, professional and informative. Battery was completely dead in a bad spot-only had to wait 20 min after call. Thanks!! $81 is kinda steep but in a jam I would use Hardings II again and first, thanks for the jump Nick!!!”
“This place is amazing. Both the dispatcher and the tow truck driver were helpful and professional. If you wait on AAA to arrive you’ll die first from hunger and frostbite. Go straight to Action Towing. AAA wanted me to wait two days with my car in a parking lot because they “couldn’t find anyone”. Thankfully, places like this still exist.”
Open 24 hours
1290 Jackson Rd, Webster
Towing
“Rescued my truck in Kodak Park. Front end issues. Not drivable. Good response time. Driver was great. Fair price. Thanks @Todds Towing ?Service: Special vehicle towing”
“I called them a couple years ago because my daughter‘s car broke down. They towed the car and repaired it and I couldn’t have been happier. They were very friendly very reasonably priced and I feel like they did the work quickly. I just brought my car there Today for an inspection and some brake concerns. Same experience as last time. Very friendly, very reasonable price and efficient. Thank you so much.”
5AM - 11PM
1950 Monroe Ave, Rochester
Towing
“I had an electric issue with my Toyota Sienna and AAA recommended this repair shop. I took a chance and knowing the repair will be complicated and I need to go out of town in few days - I asked the mechanic to repair the vehicle by end of Thursday night. The mechanic stayed until 9pm that day and repaired my vehicle. It shows incredible dedication to customer service, which I really appreciated.I will recommend this gas station/repair shop to anyone looking for committed, knowledgeable mechanics.Thank you”
“So I didn't use this business for a tow, however I was at wilberts u pull in Williamson and just so happened to run over something that punctured my tire. A nice woman who works for them filled up my air for me to get me going on the road so I could make it home to plug my tire. Made my day. Didn't catch her name but she had a Wayne County fire coat on. Thank you so much!”
Open 24 hours
773 Linden Ave, Rochester
Towing
“These guys were fast, friendly and professional. I hate using my AAA, always seems to take hours for a tow truck. But, thankful they have this company under their belt. Wish I could get them all the time. Thanks Rob, you made a stressful situation bearable”
Open 24 hours
95 Seneca Ave, Rochester
Towing
“I can't say enough good things about Excel. I had a bunch of repairs done to my car and they were amazing throughout the process. There were a couple unavoidable hiccups but they resolved them quickly and put in 100% right to the end. I dealt with Barb the entire time and she was amazing. She is very respectful, professional and knowledgeable. It's hard to find an honest garage these days but I would definitely take my car there again and recommend them to anyone I know.”
Open 24 hours
44 Arthur St, Rochester
Towing
“I needed a tow and just randomly came across this company. The driver responded quickly, was very helpful and personable. They didn't overcharge me and did quality towing. I definitely recommend these guys.”
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“I have used Sutherland for many different things - service, tires, NYSI - just name it. Their staff is extremely professional, and very down to earth. They take time to explain everything. They are reliable. Emmy is their main point of contact - she really goes out of her way to understand the issues, serves as a great point of contact between you and the techs, and herself has significant knowledge. Their service and personnel are second to none!”