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December 2023 by Erik Rusulis
This Visionworks in Plainview in the Morton Village shopping center is incredible. I’ve gotten most of my glasses there every time I’ve gone there. I’ve always had great experience. I just went there on 1219 2023 and I had another great experience number one on my other glasses is they fix something that every other place told me they couldn’t fix I decided I was going to buy a second pair just in case something happens which are now gonna be my first pair They are very patient. They really listen to what you need and then they Deliver, they give you a very good price, especially if you don’t have insurance which I didn’t have any vision insurance at the time they let you look around there’s no hidden prices, fees or anything all their lent or their frames are marked for what price they are and I ended up getting a little bit more expensive frames because I wanted it to be a little more sturdy. I forgot her name, but was excellent, she was patient. She gave me her input when needed so for different things on the lenses she said you should really get this instead of this you should really know so she did really well. She’s very patient and understanding really well, especially since it took me an hour to figure out what frames I was gonna use , she gave me prices on three different frames from me and I found my glasses that I’m very excited to be able to pick up with the holidays right around the corner. I’m actually happily excited that it’s only gonna take them like a half to two weeks to get to me .
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November 2023 by Hannah Cave
My whole family has been going to the Plainview vision works since I was a little kid, and we have nothing but amazing experiences here! Getting new glasses is always a pleasure with the kind and accommodating staff. Lisa and Larry were such a huge help on our most recent visit and I can’t speak highly enough at how helpful they are!
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November 2023 by Layne & Rayne
The best eyeglass experience I've ever had ! Lisa was so personable and helped me pick out the perfect frames! Orlando was very helpful with my checkout transaction, and helping me with options, and Grant smiled a lot . Dr Spivak was thorough, pleasant and very friendly. Will be my go to eye glass place forever!
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November 2023 by Kathleen R
Please ask your staff to stop begging customers to leave a great review for them. I was recently at your location and witnessed an employee asking a customer to do so AFTER fawning over her, telling her how beautiful her eyes are how great she looked in all frames. In addition to selling frames there's a bridge in Brooklyn she can sell.
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October 2023 by Eileen Foreman
Lisa was amazing! I walked in with serious eye issue, and was met with compassion, professionalism and she was so helpful. Haydee helped me feel comfortable with my decisions and guided me along with patience and kindness. I would never go anywhere else! Highly recommended to anyone.
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October 2023 by Sajid R
I bought a pair of glasses from this store. During my visit, the wait-time was quite short, Mr. Lorenzo, Ms. Lisa, and Ms. Joanna assisted me with buying my glasses. They were friendly, accommodating, and the price is very fair. The service from the team here is very good, and I highly recommend anyone looking to shop for glasses and do eye exams to come here.
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October 2023 by Ryan venezia
Every time I visit this store, and have for over 10 years - I have always been given the best effort to find what’s best for me. Store manager Lisa has helped me for as long as I’ve been coming, at one point helping me put contacts in for the first time, which took months. Strongly recommend this location.
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September 2023 by Kamila Chugh
We had a great experience with our eye care needs at Vision works in Plainview. Lisa was very professional and kind for assisting us with the whole process of fitting my children's glasses. We will be at Vision works for the rest of our eye care!
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September 2023 by Alec Van vessem
I haven’t gotten my eyes done in almost 7 years. I was happily surprised when I went to visionworks and finally got a new prescription. The staff up front was helpful and energetic! They helped me choose new frames and got me on my way in a reasonable amount of time. I won’t be needing to go anywhere else anytime soon! If you go ask for Lisa she’s the best!
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September 2023 by Kaylee Grodin
Took my first contacts lenses class. Lisa helped me and was so amazing. She was very patient and compassionate! Also Dr. Ressel was an excellent doctor and not intimidating. Definitely recommend coming here!
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September 2023 by Priya Randazzo
This is by far the worst Visionworks location I have ever gone to. I literally am an eye expert in healthcare and I was treated with so much disrespect at this location. The optometrist was condescending and rude and spoke to me like I was an idiot and the staff was not helpful at all. You should also not have to fight to explain your own benefits. When trying to ask questions the consultant kept walking away and would not listen to me. I kept getting pushed into looking at frames when I choose to use my already existing frames. To top it off I had to call after 2 weeks to find out where my contacts are to be told that my contacts were never ordered and they were never notified there was an issue. It blows my mind that I have to call a store to figure out there is a problem with my order and no one knew about it. When then asking why there was an issue I could not get a straight answer and the woman on the phone would talk low and deflect. The only decent person there is Joann who was able to resolve the issue and get a new order placed. The location itself is also dirty, outdated, and completely unwelcoming. I will never return to this location once I get my order and I will ensure none of my family or friends do either. The whole team needs a crash course in customer service. I don't even think I was charged correctly, who knows what your paying for here. If you need good eye care, don't go here.
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September 2023 by Dina Kugler
I worked with Haydee and she couldn’t have been nicer. She found the perfect pair of glasses for me. She was so professional and I would recommend her highly to any patrons that walk into the store and Lisa the manager is a doll
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September 2023 by PS C
My experience at this store was exceptional. Great place to shop and the employees all very helpful. Eye exam. was done well, covered everything. The doctor was very helpful and caring. I highly recommend this store.
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August 2023 by William Taffe
I had an incredible experience at Vision Works Plainview with Lisa! She assisted me during my first time getting contacts and was incredibly patient and attentive throughout the process. Lisa's dedication and kindness made it such a positive experience. I'll definitely be recommending her to everyone I know who's interested in trying contacts. Thank you, Lisa, for making my visit so wonderful!
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July 2023 by Mateen Ahmed
Joanna, Lisa, and Dr. Spivack are the best. Wonderful and comforting also very welcoming. 10/10 would recommend again!
