About Ferrari-Maserati of Long Island Service Center
The Ferrari-Maserati of Long Island Service Center provides a mixed customer experience. The dealership can feel intimidating, but staff can make clients feel comfortable, offering amenities like tasty coffee. The sales process receives criticism for a lack of follow-up and responsiveness after initial contact, with potential customers feeling ignored if an immediate offer isn't made. Conversely, the service department is highly praised for being helpful, respectful, and knowledgeable. Service experiences are noted for great communication, timely work, and a strong effort to resolve any issues as soon as possible. Services include battery replacement and wiper blade installation.
Test drove the Ferrari Roma Spider ... what can I say , drives like no other, Fred the salesman is very knowledgeable and patient . When I make my first 5 million I'll be back to buy one . They also offer me a coffee that was very tasty . They really make you feel comfortable in a dealership that can be pretty intimidating.
June 2023
Excellent service department, Jennifer is very helpful
December 2022
Had the best experience at the service department with John Jeffries. He was so helpful and performed everything in a timely manner. We had great communication throughout the process. Highly recommend.Services: Wiper blade installation
