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March 2024 by Mitch Dick
Nothing works in the room.
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March 2024 by david richardson
Had a great stay at this location. The staff was very helpful and responsive. And Adrianna always made me feel at home in the restaurant. Would absolutely stay again.
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March 2024 by Matthew Cazilas
I used this hotel for my wedding and had a great experience. I worked with Erin who was super helpful and was always available to answer questions about our wedding block. The rooms were great, including the wedding suite that was set up with flower petals and champagne bottles. We also used the hotel for the post wedding brunch the next morning and loved it. The food was excellent and everyone had a great time. Overall our experience was perfect and we could not recommend this hotel more.Rooms: Very clean and spacious
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March 2024 by Eileen O'Donohue
I spent a couple of days at this hotel while attending a family event. I arrived very late in the evening and was warmly welcomed by Tejinder. His welcome set the tone for the whole visit. Had a wonderful breakfast the next day, thank you chef! I’d come back again for our next family get together.Rooms: My room was a perfect size, comfortable and very clean.
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March 2024 by Ross Vankleunen
This is an outstanding property. They provide excellent service and accommodations. I have stayed at this property for several years and always enjoy returning. The staff treats everyone like family. They are very warm and welcoming. The front office staff should be commended for their excellent service. They are very friendly and caring. Ashley and her team ( Stevie , Hailey, Veronica and Nirmala) ALL provide outstanding customer service. The breakfast in the morning prepared by Cliff is excellent. He is warm and welcoming. I would recommend this property without reservation. You will not be disappointed staying for business or pleasure.
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March 2024 by Diane Maciver
So far, great service, beautiful hotel room very clean the cleaning staff. Absolutely beautiful and the Sun desk. People absolutely beautiful. Would recommend this place a 110%. Traveling from Canada for my son's wedding.
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March 2024 by debora lee
This hotel is very nice and clean. The rooms are big and beautiful. It’s has a fridge that works very well and gets your drinks nice and cold. When you walk into the lobby the staff welcomes you with a big smile. I stayed there many times and I love it. The breakfast is amazing. Cliff the chef is wonderful. He is very friendly and makes the best breakfast foods including omelets, pancakes and potatoes. He welcomes every guest with a smile, and he takes the time to know you and exactly what you want to eat.He really enjoys his job and goes above and beyond. He exemplifies your mission statement regarding “dedication to our guests and the nurturing of our self-imposed service philosophy” When I get up in the morning and see Cliff, I know it’s going to be a great day.Rooms: Very clean spacious and bright.Safety: There is someone at the front desk to help you.Food & drinks: Amazing good tasty food .
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March 2024 by Ryan Vyskocil
My wife and I recently got married at the Heritage Club, and hosted our guests through a wedding block at this Four Points. The sales team and hotel staff were nothing short of excellent throughout the entire process. Very responsive leading up to the wedding, and instilled a sense of calm the weekend of wedding. We were also able to get a very reasonable block rate, which our guests appreciated, and the hotel is a short 3-4 mile drive from the venue. All in all, great experience and we highly recommend using this hotel if you’ll be getting married nearby.
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March 2024 by Makayla Pak
Clifton was a great breakfast server! Awesome omelet and great service.
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March 2024 by Toni Lee Ponti
Hernan and Clifton in the dining area provided great service! Delicious food and kind attention. The room was clean and well-lit. We were here for a wedding and had a very comfortable stay.
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March 2024 by Jonathan Sparer
Ashley was great. Thank you so much!
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March 2024 by Teresa Morrone
Stayed for our niece's wedding at Hollow Crest. The room was clean. Staff were very nice. Little restaurant has great food but on the pricey side. Would definitely stay there Again.
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March 2024 by Esther Nyarko
The Four Points by Sheraton is my go to hotel whenever I’m in Plainview, NYI have stayed there a couple of times and I have only positive feedback.I love the location and the service.One particular person who always greets and welcomed me with a smile is Stevie at Front Desk. She always makes me feel welcome and I love it.The sleeping rooms are beautiful and spacious.Rooms: The rooms are beautiful and very spacious
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March 2024 by Smi le
Avoid this unpleasant hotel stay elsewhere.I recently stayed at Four Points by Sheraton Melvilleand unfortunately, it was a dreadful experience from start to finish. The moment I stepped into the hallway, the strong smell of cigarettes hit me, indicating a severe lack of cleanliness and maintenance.Upon entering the room, it became evident that the hotel was stuck in a time warp - outdated decor, poorly insulated windows that let in freezing air, and malfunctioning heaters were just the beginning. Despite engineering attempting to rectify the heating issue by cranking it up to an unbearable 80°F, the room remained uncomfortably cold.To make matters worse, one of the heaters began emitting a concerning crackling noise, leading engineering to shut it down entirely. Needless to say, this disrupted any hope of getting a decent night's sleep.The overall condition of the room was appalling - everything felt old, worn-out, and on the verge of falling apart. It's clear that the property is in desperate need of renovation and proper maintenance.In conclusion, I strongly advise against booking a stay at Four Points by Sheraton Melville. Save yourself the trouble and choose a different property that values cleanliness, comfort, and updated property.
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March 2024 by Danielle & Jason Westgate
Good experience overall! Affordable, clean.Came to stay for a wedding and it was just what we needed!Bar drinks were pricey, but they had good options.
