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December 2023 by Tee Kay
They're Ok! They don't return calls and overall poor customer service. You sort of get that New York attitude with them so forewarned.
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August 2023 by Sanjiv C.
Called customer service and spoke to a Paul. Asked him if the company purchased used lightboxes. Rude Paul says "thanks for wasting my time" and hangs up. Is that customer service? Would never buy from a business like this. EVER
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October 2021 by Nina Yousefi
I work in Emeralds and commercialize and design fine jewelry and Paul at Kassoy is amazing. We had been talking for a few moths about some of their products and he is always willing to send me all the information on all their products. We were able to meet in JCK in Vegas and he made sure I left with what I needed at the time and since then has been very helpful with any purchases made since then. I recommend Kassoy and Paul for any and all jewelry supply needs.
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October 2021 by Wayne Long
Found This Website looking for Quality Products ...after searching amazon for products and returning product after product... I was stressed that everything is made in china...and that just doesn't work for this Veteran.Just on a Google search ...Their website was very easy to use and navigate but I am a customer service Person .Made a call asked, for advice on several products that I was just like "which one?"Right away the "Person" on the other end of the phone was like ..'Well if it were me..."I will alway take my business to these Helpful,Knowledgeable and most import to me Professional PeopleGods Blessings
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October 2021 by kevin fournie
Been a long time customer of Kassoy, purchasing everything from gold testing kits and gemological equipment, down to simple stone papers. Worked with Paul recently to purchase a variety of things for my new office and he was extremely knowledgeable and willing to spend the time answering my questions to make sure I was getting exactly what I wanted. Extremely happy with the service as well as the quality of products!
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October 2021 by Karen Rosengart
I have been in the Diamond business for over 25 years and Kassoy Jewelry Supply is my go to for any gemstone/ jewelry equipment. Customer service is unbelievable. They go all out to assist you with anything you need. Accommodating, knowledgeable and kind should be their slogan. David Allen has personally assisted me with finding the right tools and gone out of his way to get me what I need when I needed it. I can’t recommend this company enough!
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October 2021 by Geoffrey Gaynor
Kassoy is a staple for tools in the jewelry industry, and is my go to for all tools and equipment. Customer service is always amazing and Paul is always on point. His gemological knowledge has helped me to choose the proper tools on many occasions and will keep me as a repeat customer.
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November 2020 by Shawnta Carpenter
Paul has been a great person to work with. I have ordered from Kassoy and I have had everything shipped quickly. I also find the pricing to be more than fair. I just wanted to say thank you Paul and everyone tube rest of the company.
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November 2020 by Tulee Park
What a friendly and knowledgeable staff! Never knew there’s a giant company that sold jewelry supplies so close to home! Kelly was super helpful!
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October 2020 by Celia Jajati
So impressed by their customer service!!I ordered labels online, got a confirmation code and like 10 min later I got an email from a sales representative named Tania. She wanted to confirm my order because it didn’t match what I bought in the past. She was right!! And the change cut my order into 1/3 of the price.Thank you!! Will always recommend!!
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August 2020 by Ralph Zupo Costello Jewelry Company
Highly Recommended, we use them for our Gemological equipment, Great customer service...Thanks Victor!!!
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September 2019 by Doug Milkins
Mike is the best! Extremely helpful in getting our dinosaur printer working again. When this one goes will definitely buy one from Kassoy again. Can't say enough good things about Mike!
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July 2019 by Lilly Sinelnik
Great product, better customer service. When it comes to solving our technical issues, Mike is a godsend!
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March 2019 by Joe Contreras
I have purchased many things from kassoy, from a loupe to a working bench, for many years I never had an incovinience with them, they are berry professional and although I have heard that they over price, well, this is what I say to that, "you pay for what you get" here on 47 there are others seller's but their products are not prime, there cheap, when y you work with previous metals and stones you want the best, to sell the best..... In plain English I love Kassoy.
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February 2019 by Ez E
Kassoy is great used them for years
