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November 2023 by Jarmila Salzer
Amazing from start to finish! Super clean, safe, digital and smooth process! Highly recommend.
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November 2023 by Michael Lux
Emanuela Was amazing. She explained everything to me and made the experience of renting a storage unit simple. I highly recommend using Safeguard self storage.
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October 2023 by dwayne williams
Assistedba family member to retrieve some items on a Saturday evening. We both needed to use the restroom but found it locked. I do believe NY law prohibits this from happening....WILL NOT RECOMMEND THIS PLACE TO ANYONE.....
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August 2023 by Beaurane Forword
Tyler was amazing. He was friendly and explained everything and even answered my silly questions.Definitely happy with the service
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August 2023 by Tai Aska
Very helpful and has all the information that was needed. Helped myself and my wife get set up. No stress, simple easy and fast.
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July 2023 by Anthony Molina
Moving in was smooth & easy with the help of Mark. He made this process very easy going & was very insightful. Thank you!
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June 2023 by Rose
I had such a good experience at this location. I was helped by Tyler. He was very patient with me and explained all the options for renting a unit. There were other customers waiting to be helped after me so Emanuela took the time to show me the different size units. I definitely had a better idea for a future rental. I am very thankful for their help.
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June 2023 by Melissa M. McClung
Great experience so far with Safeguard Self Storage in Plainview.New facility, clean, climate controlled throughout. This is a huge plus, particularly during the summer months. My husband and I were able to keep cool during the move, which is very important! Music plays inside the facility via overhead speakers at a quiet/safe volume, which is a nice touch.? I appreciate the cameras around the facility, great added security for my business documents.Plan ahead- access is from 6am-10p, and there were only 1-2 available carts when I visited on a weekend day.
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June 2023 by Zachary Pravato
Had an amazing experience with safeguard self storage Plainview when I was renting my first storage unit. I had called Tyler 30min before they closed and he handled everything on the phone in such a professional manner. I was able to seamlessly get all of my stuff into the unit no problem without even seeing someone face to face. Only suggestion I would make is that they allow for Esignature to sign lease without coming in person.
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June 2023 by Rayas Vlogs
Absolutely no respect for the Customer, doing Racial profiling and most importantly even could not provide Free Wi-Fi access to the Guest.Their storage is mainly based on the App and they will come up saying it’s also Bluetooth compatible. Their employees are available only until 7 pm.What if the customer faces some trouble using their app after 7 pm???What if the customer wants to book an Uber ride after 7 pm and don’t have Data left in his mobile???Come on in 2023, these guys still can’t provide a basic Wi-Fi access to their customer???Deal at your own risks. Also they will go to the extent of reaching out to the Google to remove any negative reviews lol ?Grow up Guys plz take any Criticism and work towards solving the Customers problems…
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April 2023 by Bre
For my first storage experience, Emanuela Cattedra was a wonderful! Very informative and helpful. She went out of her way to assist. Great facility and customer service.
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April 2023 by Jimmy Chwe
Amazing Storage Facility with high tech security and super clean! Had a small issue with my unit, 1 call to Emanuela the General Manager and she went above and beyond to get it resolved and in no time it was. Very responsive customer service and staff. I have and will continue to recommend this faciltiy!
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April 2023 by Kenya Wyatt
Beware of the contract language. After 6 months my rate was raised over $100. I was told it would be raised at the 1 year mark verbally when initially starting the rental. District Manager Ron Neson has been dismissive and unapologetic when staff members make mistakes. He lacks basic customer service skills and does not return calls within 24-48 hours as stated by customer service. I would pay more to rent storage space elsewhere just be treated with dignity and respect.
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April 2023 by Rebecca Donders
Missy and Anna were really great! They were very patient and informative. Missy took a lot of time with my mom and I today. We are grateful!
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April 2023 by Kelly Cooper
I have never had such a great experience at a storage unit facility , and I have used a lot of storage places ! Emanuela cattedra was absolutely wonderful !! So helpful she got me the best deal on my unit !!! Would def recommend seeing her