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November 2023 by Emilio Cordero
I just had the worst experience with this location.. and the crazy party is the manager was helping me. So long story short my card locked cause I was putting the wrong billing address in so I went to this branch. And the manager wasn’t willing to help me at all. With me in front of him with my ID and bank card he was pretty much implying that it could possibly not be me.. so With this being said I went to the branch in Hicksville and they fixed my issue within 5 minutes and told me that it seemed to be a personal issue and that they have heard that the manager at the Plainview branch is problematic and don’t know how to run his branch. So with that I’ve been in contact with corporate already and I will be filing a better business bureau compliant, and they can’t try and lie in any way cause my friend recorded the entire situation cause he knew they were upTo something… the entire situation was insane!! I can’t wait to hear back from corporate, but now I’m going to file a better business compliant. Stay far away from this branch.
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November 2023 by Frank Alfieri
Staff is very friendly!
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October 2023 by Zohaib Baig
Never have a good exeperience here. Either always short staffed or slow staff. People work in snail pace almost as if they strive to give horrible customer service. Currently 20 mins on a slow moving line where all I had to do was cash me check, I left. Please ramp up staff at this location, waste of time every time!
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September 2023 by holly murtha
It took 45 min to make a withdrawal. The teller was very nice and helpful but as a manager, if you see the line isn’t moving then you should help them move it along. There was no apology by management and it didn’t seem that the was an anomaly. It looked like this was business as usual. I don’t go to this branch and will not go back again.
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June 2023 by Dr. Mohammad Shamsuddoha
I went there to activate my account as I didn’t transaction last four years. Service is so slow. Frustrating.
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October 2022 by Sahil Luthra
Very bed service all people wory very slow ? ? they should some young generations to work better and faster. I waited 25 min to ask 1 question . How to open an account and what you need for it . Worst experience
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February 2021 by Mindy M.
TD bank- They oddly do NOT have banks upstate NY. It would actually be easier to drive to Canada where they originate from. Their bank personnel- all depends on where you happen upon. RI's were not up to proper standards, to say the least. Long Island NY- fairly standard, pleasant customer services, clean, and dog friendly. There are many banks spread out on L.I. New York with various hours. They have many hours and drive up access. As per say; they are a bank and one can set up accounts and use them. Re: William M. s review, I get it. I did not know they hold the checks for such a long to clear. I am not sure of their policies and will check that. Though having a business bank as CHASE- is also a good thing if you can do it as there are many branches in many states to have access. They set up a hold of much money to have an account, and charge for checks unless you have direct deposit. So, depending on your needs you must find a bank / or credit union that best suites what you want and can do. Most if not all these days have on line access as well. It is not easy to give a review as it really it an individuals choice for convenience, closeness, availability and of course assistance and good customer services in banking.
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February 2021 by jeanot12
I usually don’t give a rating to a bank, but the manager at this TD bank should thank his staff for their consistent courtesy, friendliness and efficiency. They’re an impressive group of employees.
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December 2020 by Shay States
Problem is not with the employees or the branch but just TD bank's way of overdoing every simple thing making customer feel convenience while the opposite becomes true.
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November 2020 by J Kim
Painfully, ridiculously slow
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June 2020 by Brian Davis
not convenient at all
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January 2019 by William M.
Run as fast as you can..... I left Chase and came to TD. What a mistake- they hold checks for 6 days until they clear!!! Really? Is this 1980? I'd rather have my money under my mattress than deal with these crooks. Run
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June 2018 by Phil Green
Always helpful. Pretty quick service. Very convenient hours
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July 2017 by Robert M.
I am going to just simply state that this is the worst branch I have EVER encountered by a huge margin, I would give it 0 stars but as you know we have to grade them. I went to the brand during the week to deposit a large sum of cash and I was informed that I had to show proof that this was my account, I had some ID with me so I deposited the money. I have never been asked for ID when I wanted to deposit money into my account, but this branch demanded it. I have accounts in other banks, and have yet to be asked for some form of ID. I asked the teller "who in the world would deposit money into my account other than myself " the reply was amazing, "you just never know Sir" was the reply. This all happened after I had waited half an hour just to make the deposit, they have to hire more people in this location. I will be going to the branch one day this week to withdraw every cent in the account and take it to another baking institution were the people are well trained and know just what they are doing, I go to Citi bank and as soon as I walk in the door the tellers all know me and ball me by my name. I am sure they will be more than happy to take my money as they have in the past, I only use TD bank for my spending money. I will just say two words regarding anyone who is thinking about joining at this branch STAY AWAY, I am sorry I have to leave the negative feedback as I am an easy going man but this individual branch I have ever encountered PERIOD !!!!!.
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May 2017 by Joseph Farhangian
Great rates. Good service.