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December 2023 by Andrew Ragusa
The staff there is wonderful ???
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December 2023 by Frank Alfieri
Excellent veterinary care!
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September 2023 by Sean Pelnick
Everyone there absolutely cares about your animal which is amazing plus they do great work and there is never any waiting to be seen they are quick to get you in to your appointment while still giving your animal the best care.
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June 2023 by Jeniffer Dong
Eileen, you're the best!!! Truly cares for your pet.
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November 2022 by Savannah
Animal Care Center of Plainview is the best place to take your pet! Dr. Rana along with his team provide such excellent, quality care to all their patients. Whenever I need an appointment or have a question, his team quickly assists me and if needed will make the time to see my dog. Every time I bring my French Bulldog to the office, he is treated so well! A lot of other offices that I have been to previously do not compare to this one! Thank you Animal Care Center of Plainview for all you do and for keeping my dog happy & healthy!
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October 2022 by Naadine Sardi
Dr. Rana is very knowledgeable and does not try to overcharge you with unnecessary tests. He doesn't like to over vaccinate either. He gives my dogs just what they need. He's very honest. Eileen the office manager is a gem! She keeps this busy practice running smoothly. She's very caring and loves every dog like her own and is always accommodating if you have an emergency. The office is brand new and clean. I highly recommend this caring practice.
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October 2022 by MARTIN JOSEPH
I am not sure where to start with my frustration, disappointment and anger with this practice and Rana, I have already posted my disappointment on Yelp when Remy was literally killed by this practice . I am sickened by Rana and his incompetent and pathological lying staff to lie on the pre-condition of our pet before the dental surgery with Rana on 8/26/2022 which killed Remy . Although Remy was 15 yrs old, she had a clinical anatomy and prognosis of two year old Maltese . She was given extra ordinary love and care by the family , her unremarkable health before surgery by Rana is due the care given by the family and definitely not because of the care of this veterinarian practice and Rana is fully aware it .Post-surgery, we consulted 2 other veterinarians who said Remy's bloodwork was nearly perfect and in unremarkable health prior to surgery with Dr. Rana, who recommended we do the dental surgery. Her bloodwork results after dental surgery indicated end-stage severe liver damage scarring. Connect the dots.Eileen, the front desk assistant, injected Remy with an antibiotic, Convenia, a drug well known for killing many healthy dogs both young and senior age. Since when is an admin assistant allowed to do this under any circumstances? Eileen does not hold a medical veterinary license to distribute drugs to animals, especially without asking our permission. Convenia, once injected, this drug takes about 2 months to be removed from your pet's system. In other words, it is a death sentence if your pet has any reaction to this medication.We requested a pill antibiotic for Remy prior to surgery. Eileen went against our wishes. Our dog had to suffer as a result of this negligence.To the response by the practice and the owner Rana Jaipal indicating or giving fallacious impression and/or indication that Remy was chronically ill pre-surgery is appalling and medically against any veterinarian hand book to put a dog how he described as chronically ill under general anesthesia and inject antibiotics post surgery into Remy without the owners consent which resulted in Renal failure and death .This is the same practice and Rana who told us that our Remy's pre-surgery blood work was unremarkable and he has done many dental surgeries on older dogs with great success and not to worry about anything!! Pulling pets teeth or human teeth is medical practice not a trope game to see how many tooth you can pull to charge clients!Rana, Remy is another "furry" dog for you and the staff but for us she was our joy and happiness for 15+ years. The whole family is devastated by her death , do not insult us anymore than the damage done . She would definitely would have stayed with us for few more years ,without this malfeasance.MJ
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October 2022 by Martin J.
Our beloved Maltese ( Remy) died in this place for no reason except for the greed of money and malpractice by this facility . The surgical procedure for dentistry and unauthorized use of antibiotics ( without owners consent ) post surgery literally kiiled our dog . Rana Jaipal used to do his work as vet , even though my daughter does most of the clinical research on the subject matter before taking Remy to this place. But his front desk staff Eileen started making clinical decision for Rana of late and become pharmaceutical drug promoter in this facility ( I am pretty sure , she on commission on the pharmaceutical sales here) Rana got busy during last few years and ignored good governance in medicine and ethics sadly . The front desk start denying medicine purchased outside this facility even though sometimes cost 1/4 of what this facility charge . My whole family is going through emotional trauma due to the sudden and unexpected death of Remy . As a Healthcare administrator and have known Rana for 20 plus years , I am grossly disappointed in his work, governance and eithics of late . I don't think this facility is capable of producing any good outcomes clinically on your pets with evidence based medicine on pets who really in need of real clinical care . Don't be fooled by the fake front desk courtesy and demeanor of this facility . This office needs a clean up and medical audit by the vetenary board and change of front desk Admin for a start. MJ
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September 2022 by Savannah Coppola
Animal Care Center of Plainview is the best place to take your pet! Dr. Rana along with his team provide such excellent, quality care to all their patients. Whenever I need an appointment or have a question, his team quickly assists me and if needed will make the time to see my dog. Every time I bring my French Bulldog to the office, he is treated so well! A lot of other offices that I have been to previously do not compare to this one! Thank you Animal Care Center of Plainview for all you do and for keeping my dog happy & healthy!
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September 2022 by Nicole Joseph
I'll keep this review short and sweet. Basically, Dr. Rana made my dog visit after a simple oral surgery. My dog isn't eating and his advice was "if your dog isn't eating, put your dog down" Come here if you want to take a risk on your pets life
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September 2022 by Patrick Ju
I don’t even know where to begin… I brought my friends dog to the vet to get an observatory procedure to be done. The doctor specifically told me he would reach out to me or my friend at 4-4:30pm while the procedure is going on. I call at 5:01pm wondering why none of us got a call yet…. and the call goes to voicemail. My friend calls at 5:30, receptionist picks up and places my friend on hold. The doctor picks up and said the dog is dead….. WHAT TYPE OF UNPROFESSIONALISM IS THAT????Then I call back at 5:45 to find out what is going on. NOW they decide to pick up the call, place me on hold, and the doctor picks up the call. Tell me that the dog is dead and had to be put down… BUT DOCTOR YOU TOLD ME YOU WERE GOING TO CALL US SPECIFICALLY AT 4-4:30 WHILE THE PROCEDURE IS GOING ON. The doctor even mentions that he noticed I was calling at 5pm because his attendant mentioned that the dog owners friend was calling…. And they decide not to pick up my call!!!UNBELIEVABLE…… HIGHLY DO NOT RECOMMEND NOBODY TAKES THEIR LOVING DOGS HERE!!!!
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September 2022 by Joanna Vicerra
The place is amazing Bella gets treated wonderfully form the staff to the doctor. Wonderful experience Wonderful people I will highly recommend it I have nothing but great things to say.Thank you all for wonderful job
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August 2022 by Debasis Adhikari
Dr. Rana is very rational caring person.
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July 2022 by Theresa Fiorito
Made a boarding reservation for my dog and cat for 7/4-7/8 over the phone. Showed up 7/4 to be told not taking any pets. Asked to speak to boss who never got back to me. Way to leave vacationers high and dry— it’s fortunate we did not have plane tickets.
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July 2022 by Caren Hoffman
Animal Care Centers is run by genuine people that truly love animals. I had an awful experience with another vet who scared me with inconsistent results about my dogs bloodwork. The amazing vets at Animal Care Centers were caring and gave their opinion and expertise, which ended up being correct. If you are looking for a vet that you can trust, you’ve found it!! Would absolutely trust them with my dog Theo.
