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February 2024 by Marjorie Williams
Auto Zone has a wide variety of supplies for vehicles, and the employees are very knowledgeable
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January 2024 by frank provost
Good people that know there parts
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January 2024 by Nicholas Lashway
Nice people, John tested my alternator and starter and also helped me get rid of a battery I didn’t want
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January 2024 by Gregory Nesbit
Love this place! There are a few associates that kind of suck but overall a great place for parts Wayne the store manager is under paid for how well he keeps that store together.
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December 2023 by Summer Verge
Always good customer service
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December 2023 by Ed Jolly
Great people, there to help not just make sales!!
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October 2023 by Alison M.
No not recommend rude Sylvester Stallone looking guy. Have had him test my battery twice and each time he's rude. Will not be going there for any thing unless it is dire.
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September 2023 by dee jay
Autozone in Plattsburgh NY has the best customer service. These guys go out of their way to try and help you out.
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August 2023 by David Boyden
One way or another, everything you might need for a car is available. Not cheap or cheaply made. Convenient. They get a bad rap for not beating on line prices. If you are willing to risk quality, safety, and accuracy, be my guest and buy online. When you get the wrong part online, good luck getting it returned. I personally don't have time for that nonsense. Sometimes, brick and mortar is the only choice.
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July 2023 by Julie Bulris
Quick friendly service, gave us advice on issues. Came back with findings, we needed a battery, they got the correct one and installed very quickly I might add. Tom and Marie were both friendly and helpful and made our experience with them great, and would recommend AutoZone to all. Thanks again Tom and Marie
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April 2023 by Joyce Samonek
I stopped in at the Auto Zone in Plattsburgh, NY yesterday. My windshield washer would not work even though it was full of washing fluid. I found out that a plug was missing from the line connected under the hood. I was wondering if Auto Zone might have a plug for it.When I went into the store, Tom, from behind the counter asked if he could help. He immediately came out to the car to look at the problem. He said a T connection would work to fix it. He proceeded to go back into the store and immediately found a pack of T's with different sizes. He opened the pack and picked out the right size and went out to my car again, and put the connection in where the plug was missing, Tom had me test the washer twice. It worked just fine. I followed him back into the store to pay for the item. When I wanted to pay, he said there was no charge. I thanked him very much for even going out of his way to help me. Restoring my windshield washer took the stress completely away. Now I can safely drive during this winter weather without worry. Please thank and acknowledge Tom for his outstanding Customer Service.Thank you,Joyce Samonek, Chazy, NY
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February 2023 by Daniel Cooper
New to this area. I stopped in because I was having some issues with my van. Wasn’t sure exactly what was causing said issues and was genuinely concerned it was going to end up costing me a lot of money. - Tom took time out of his day to come outside, run some tests, do a reset of my battery. He then delivered wonderful news that: my alternator was good and my battery was (also) good; the reset even made adjustments which resolved the electrical issue I was having on my dashboard display lights.Very nice man. Like, authentically sincere. I felt valued, seen, respected and heard. - I’ll definitely use these guys again in the future.
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February 2023 by Kathy Magiera
Thomas really helped me out with my brake fluid situation. My Subaru dealership told me the brake light came on because it was probably low and to fill it. I purchased brake fluid from AutoZone but Thomas was concerned about that advice and that it was so low when he looked at it. He referred me to Jiffy Lube to have everything checked. I had a 4 hour trip ahead of me and had no idea how to deal with the car! I was very thankful that Thomas took the time to help me- I was told it may be unsafe to drive such a long distance.
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January 2023 by Simon reckson
Always been a shopper and they have great attitude towards me and my wife and excellent customer service met my expectations couldn't be more than happy
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January 2023 by Cory Jersey
Tom helped us out with an overheating engine. He quickly offered us assistance and was very knowledgeable about the issue and the potential issues that could come about. He is very good at what he does, highly recommend speaking with him about any auto issues