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“We would like to express our sincere gratitude to Rebecca.
After an extremely stressful experience with another rental company that left us stranded at a small airport during our very first hours in the United States, we felt completely lost and overwhelmed.
Rebecca could have simply told us that no vehicles were available and sent us on our way. Instead, she took the time to listen, understand our situation, and genuinely look for a solution.
Thanks to her determination and professionalism, she managed to find a vehicle for us when it seemed impossible.
What impressed us most was not just her efficiency, but her kindness and humanity. In a moment of stress and uncertainty, she treated us with empathy, respect, and genuine care.
Rebecca didn't just rent a car to two stranded travelers, she saved the beginning of our trip !
Thank you, Rebecca. We will never forget your help, and because of you, Avis has earned our trust for future trips.”
“Ability to accommodate delayed flights and a quick checkout process. However, one concern is that information about after-hours support was not provided, and the listed local phone number directed to the main office rather than the airport rental location, making it difficult to notify them of flight delays”
“Very fast and very helpful. I was in my rental car and driving Off in less than 10 minutes. Car was clean. 💪👍 starting to get a rental car, it's 7:07 am. Will keep you posted.”
“I’ve rented cars from the Plattsburgh airport many times in the past, and the experiences have consistently fallen short—until now. This was my first time renting through Enterprise, and I was genuinely impressed by how smooth, quick, and pleasant both the check-out and check-in processes were.
Your employee, Almas Purisic, delivered exceptional service and left a lasting impression. He is truly a standout team member. Thanks to this experience, I will gladly choose Enterprise at Plattsburgh for all future rentals.”
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“Mathieu at the Plattsburgh, NY office was very helpful, professional and amazing. I had great service and would recommend this Enterprise Rental location to everyone. Thank you for the very positive experience! OG”