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10AM - 8:30PM
42 Airport Ln, Plattsburgh
Car Rental
“Ability to accommodate delayed flights and a quick checkout process. However, one concern is that information about after-hours support was not provided, and the listed local phone number directed to the main office rather than the airport rental location, making it difficult to notify them of flight delays”
“We flew into Plattsburgh and had a rental with another company. The lady at the Avis desk was very helpful and worked with the rep from the other company to make sure we had what we needed. She even retrieved an item left in the car from the other company for us when we returned the car. That is true customer service!”
“I rented here recently on a trip to see my daughter and attend her wedding.
I am 56 year old, and I have never received more care from a rental car service than I have at this location. I came down from the flight and recognized a familiar face I had rented from before, and Agent Brad recognized me as well, congratulating me on my daughter’s wedding, and giving me an upgrade to a larger vehicle for free!
By the time I was signing the paperwork, a line had formed behind me, and Agent Brad still offered to go retrieve the vehicle for me since I had told him I had a bad knee. I thanked him but declined the extra service, as to not worsen the rental experience for the other customers in line.
I will say as well, the vehicles that I have rented from this location are significantly cleaner than ones I have rented in Florida. Thank you very much Agent Brad, and the cleaners who must put in hard work to ensure spotless vehicles upon each visit that I take to Plattsburgh. You guys are for sure, the best.”
“I’ve rented cars from the Plattsburgh airport many times in the past, and the experiences have consistently fallen short—until now. This was my first time renting through Enterprise, and I was genuinely impressed by how smooth, quick, and pleasant both the check-out and check-in processes were.
Your employee, Almas Purisic, delivered exceptional service and left a lasting impression. He is truly a standout team member. Thanks to this experience, I will gladly choose Enterprise at Plattsburgh for all future rentals.”
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“Mathieu at the Plattsburgh, NY office was very helpful, professional and amazing. I had great service and would recommend this Enterprise Rental location to everyone. Thank you for the very positive experience! OG”