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October 2023 by Eric Klotzko
Helpful, low pressure, high selection shopping experience. Extremely patient and helpful delivery with a tight, upstairs location... The owner was on site for delivery and made sure everything went incredibly smoothly. A perfect experience soup to nuts. There's no reason that I would ever go anywhere else from now on.
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October 2023 by Katherine Firme
We were having trouble with one side of our power loveseat recliner not working. I reached out via leaving a "comment" on a Sunday evening, not expecting to get a response until Monday.Within a few minutes there was conversation between me and a store representative. As a result of our conversation, the young man was at our home by 9am Monday morning to look at the under side of our recliner. It is currently working, but in the future, if we need a replacement loveseat recliner we will definitely shop at this store first.Great customer service!
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August 2023 by Jonathan Daniel
The store and our salesman was great but the delivery not so much they forgot one of our pieces of furniture and we had to cancel plans to wait for them to go and get the other piece very unprofessional for the price we paid
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June 2023 by Laura&Brian Drollette
Bought 6 dining room chairs from choice furniture and they are beautiful. Great customer service. Will definitely be going back.
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June 2023 by Vincent Aquila
I've been buying from Choice since 2011 and have never been disappointed. The staff is helpful and courteous. Also, it's a locally owned family business.
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June 2023 by Susan Q
Not sure, furniture has one price and in line another....odd.... Almost all recliners: brown, tan, mocha, chocolate, with very few Gray. Just don't know...
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February 2023 by Ken Santiago
Great place to go for a loveseat, recliner or couch. Willy the owner is always knowledgeable, friendly, and will give you the best deal on quality furniture. The variety and selections are unbeatable in the area. I bought a beautiful couch for my Mom and Willy gave us a great price too!
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February 2023 by Anja B.
I purchased a LazyBoy recliner on 6/8/22 that was delivered on 6/16/22. By 8/8/22 the entire right arm of the recliner was separated from the chair during normal use. We submitted pictures to the business stating that we expected a resolution under the warranty. The owner finally agreed to repair it, but as of 2/17/23, this issue has not been resolved. At the one point he stated that the replacement part was at the store but he didn't have anyone to do the work. The owner has been contacted multiple times. He guaranteed it would be addressed in the following 30 days during one conversation. When that did not happen, I went to the store on December 10, 2022. He could not produce the replacement arm. I requested a refund or replacement as it had gone on so long and he said that was not allowed. He said he would order it again and repeated the 30-day promise. The next time we spoke he indicates that there were shipping issues. We are now 6 months out from the original communication and still have a very expensive and useless piece of furniture in our living room.
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January 2023 by Jessica B.
I am very disappointed with an ongoing experience with Willy, who is the owner. I have been awaiting a replacement of a kitchen chair that was broken due to bad hardware. I immediately contacted Willy back in December 2022 about the issue. I was assured that the issue would be covered by the warranty. First it was that the manufacturer would replace the item,then would credit me back,then it would be store credit only,then it was that I would need to buy a new set and then get a reimbursement,then it was that the manufacturer had a confirmation shipping date of 10/18/22. As of today, a year later, still no replacement and I have not been receiving any responses since October from the owner. I would give 0 stars if this would let me!
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December 2022 by Sunny Days
Choice furniture is the only way. Great service. Thank you
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December 2022 by Noah
Great customer service , Quick service , Good price . Choice mattress > anywhere else
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September 2022 by Tia Arzola
Very nice willing to work with the customer and make sure they leave happy. Great furniture great experience.
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September 2022 by Chad arel
Highly recommended due to the quality pieces and lowest prices around. Salesmen are not pushy but very helpful.
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July 2022 by Rien Dibble
The owner was extremely friendly and gave us an outstanding deal on a couch and recliner set
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March 2022 by Liv Collins
I have bought my couch and just recently my rocking recliner from here and the service was exceptional! Both times the staff were super helpful and kind and just made the entire process and experience easy. I always recommend them to anyone I know looking for furniture!