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February 2024 by Hanna Desrochers
I had a great experience with Hayden Bouyea, when I bought my new car! He listened and was able to give me an answer for everything I had questions about! The reason I'm giving 4 stars, instead of 5, is because there was a fairly large blemish inside the car that was never brought to my attention. Also, during the signing of paperwork, I was told that all cars have undercoating included. To me, it sounded like it was included in the price of the car, or something complimentary. Come to realize they meant included, as in its already done and theres no choice. Which is fine, but specifying that it is, infact, an additional cost would've helped lessen the blow to my already limited wallet lol. But other than that I had a great experienceand will definitely consider Della Toyota and Hayden Bouyea in the far future!
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February 2024 by Colin McGivney
Victor was my sales rep and he was great warming up the vehicle I wanted to try and making sure it was warmed for my wife and I and explaining all the different buttons and functions with patience and answering all our questions. Later when we picked our car up Victor was off and we worked with Jerrod who had the patience of a saint getting my phone paired as the primary after my wife mistakenly signed on first. It made things much more challenging to get corrected but Jerrod kept at it with a wonderful persistence and a sense of humor. For some reason my phone wouldn’t come up with a keyboard to enter names or codes so he ingeniously printed out the answers and used “scan text” and made it work. Fantastic job. The only reason this isn’t a five star review is Toyota Finance is terrible with their interest rates even when you have a 800 credit score. Mitch the finance guy was easy to work with and well prepared but he has to give you what Toyota is offering so I will refinance at the earliest opportunity.
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February 2024 by Kim Bouyea
I want to thank Zack Miller and the Crew at Della for the help with me purchasing my 4th Rav 4. Zack assisted me with getting everything I wanted and more on my Rav. He was very understanding and pleasant to work with. Kudos to you Zack and keep on selling.
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February 2024 by Patty Rock
Zack was a great help got me in a new car the same day I came in for him to show me how to do something on my old car. Liked the offer so i traded right then. thank you Zack for working me a deal i could live with.
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February 2024 by James Swart
Great deal, great service. It was worth the drive to Plattsburgh. My wife loves the color and is happy with another Highlander hybrid. Thanks Della.
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February 2024 by Bank S.
Haden was a great salesman. Quick and easy deal. He did all the work and got me a deal within a few days. Glad to have worked with him.
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February 2024 by Heather Ryan
Heather was great to work with! She made the process super easy and was very thorough in explaining everything to us. We are so happy we chose Della Toyota for our family's next car!
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February 2024 by tbushey94
Quick great service Victor was great at explaining everything between finances and the car itself very happy with my purchase and overall experience highly recommend
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February 2024 by Gina Tenner
We recently worked with Heather to purchase our Highlander and highly recommend. Heather is a pleasure to work with. Great communication and follow through. If you're looking to lease or buy a new Toyota, you will be in great hands with Heather at DELLA Toyota!
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February 2024 by Lake Champlain Sanitation
The team at Della was great! Gary and Victor hooked us up with an awesome deal on a new Camry!
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January 2024 by krista marshall
Awesome experience! Super friendly staff that works with you on getting what you want! Heather was great to work with! Highly recommended!
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January 2024 by Joshua Proulx
Heather was outstanding to work with for my recent purchase. After I told her that I was a couple hours away and wanted to make a deal before making the trek, she did everything possible to make the process easy. Very friendly and quick responses and we had a deal agreed to mostly through emails and txts within a couple hours. When I arrived at the dealership, everything was ready to go, so there was no wasted time on pickup. John was also very easy to deal with, quick and to the point with finalizing the money part. After a very thorough review of all the features of my new tundra, I was extremely happy and on my way. Thank you!
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January 2024 by Karen Davis
Thank you to Victor and the rest of the Della Toyota team for a great experience. I am driving on snow covered gravel and dirt roads, in the mountains. with my new Tacoma TRD Sport. The Taco's four-wheel drive is really powerful and much needed.
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January 2024 by Shannon Moore
Went in with my price range and what I wanted out of a vehicle and Heather Garrow went above and beyond to make it happen. I was coming up on an end of a lease and we went over all the options. She listens to what you need and does her best to make it happen. Look forward to working with her on my future purchases. Thank you so much!
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January 2024 by Ben S
An easy and smooth buying experience. Jess, Haden, and Mitch were a great team to work with. Thank you.