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April 2024 by m G
Delivered to a house when it was to a pobox, which has its own protocol. Tells me they can't get the package back and to call the shipper for refund. What if it was one of a kind or a medication that fed ex is just giving up on. Cant get any information for a police report for stolen property.
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January 2024 by Melissa Dupee
Great service
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November 2023 by ischaffee
They help you pack up the package that you need to send. They are very helpful
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September 2023 by Berlosabido Pronto
Great team, they gave me big help that day.
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August 2023 by John Boyea
Nice place they can handle all needs
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July 2023 by Craig Stow
Easy to locate off of the Northway. The gate was easy to locate and an employee buzzed the office to send out the item I was picking up. I noted a puncture in the package and Sam the super did not acknowledge even as I was taking photos. Lack of customer service from my view.
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June 2023 by Cynthia Santiago
The lady that was at the store last night was very nice and very accommodating. I had an issue with a driver so I had to go pick my package up and honestly, I just want to go pick all of my packages right there at the store instead of getting them delivered. Would definitely recommend
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April 2023 by Laurie Orton
Fed Ex is great finding shopping while traveling is imperative great service
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August 2022 by George Tyndall
The people there that were working were very nice and very helpful even though I didn't know what I was doing they walked me right through the process.
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July 2022 by Hadi Shojaee
Very helpful person at front desk
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May 2022 by KrazeeGpurple
Staff was very friendly & helpful with my package & we even had some laughs. Pickup was expedient. I will enjoy doing business again with these fine women.
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May 2022 by Karen Curry
Need to educate your drivers better about streets in the city. Twice my delivery has gone to the wrong address. 20 S Peru St is totally different than 20 S Platt St !! Don't these guys have GPS in those trucks?????
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April 2022 by Dorain Hendrie
I do all my pkg shipping with fed ex in plattsburgh, I've never had an issue with them at all . My pkgs are always on time . Even though they're short handed because of covid they get there on time which is great!
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April 2022 by Judith
Always a pleasure going to this FedEx ship center. Friendly customer service!
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March 2022 by Melinda Gay
I waited ten years to upgrade our tv. Had a 65” 4k UHD smart tv coming and the delivery guy came to the house- my son was in bathroom and just missed him. Tv goes back on truck, my name is FORGED and it gets marked as delivered. I was at work, couldn’t possibly sign for it. Thought maybe a misunderstanding, but FedEx informed me there is NO reason for this. A slip should be left for failed attempt and for no reason should it say signed and delivered. So I have involved the police, because my tv is out there somewhere and fedex is basically no help at all.