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January 2024 by Derrick Jefferson
Helpful service department
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October 2023 by Thaddeus Boucree
I had my 2012 Jeep Wrangler towed to the Huttig service center because of a seized engine. I was spending the weekend away from NYC and enjoying upstate New York with my wife. I thought that being at a Jeep Dealership would mean that they would be competent and experienced. I patiently waited 3 months for the engine to be swapped and a clutch to be installed. After I picked up my Jeep, I drove back to NYC. When I stopped for gas I noticed a massive oil leak. Thankfully, I was able to make it back to NYC and took my Jeep to my mechanic. They quickly discovered that it was missing the bolt that connects the seal between the engine and the transmission (rear main seal bolt). My mechanic even took a picture. I contacted the service manager Lisa, (she never called me back), but after a week got her on the phone. Lisa said that the engine was probably installed and if it was missing a bolt, it’s not because of the installation process at fault. I could not believe it. My mechanic said that any one working on the engine and transmission should be aware if a bolt is missing. STAY AWAY FROM HUTTIG SERVICE CENTER!
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April 2023 by Josh Seymour
Lisa got me in the same day as I called and Dax hooked me up quickly once I got there. Thanks
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January 2023 by shane whitesell
Great buying experience all around. Always a pleasure to deal with Charles in sales. Thanks Charles, Mike and Mr. Huttig
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January 2023 by sunset estate
Had my parts, but holy freggin expensive!!!!! But it was clutch they had what I needed.
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December 2022 by Justin Johnson
Great place, stop in and see greg
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November 2022 by Stephen r Williams jr
They did what I wanted and found extra stuff that needed for safety reasons and were very nice about it and got it taken care of and Lisa told me what winter tires would be better for my jeep and I go this Friday to get taken care of
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September 2022 by Ben Carpenter
Tried to get details and price on a truck for 2 weeks. Sales man dragged his feet getting any info, sales manager won't call back. Lack of communication and professionalism from here is ridiculous.
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September 2022 by Ben Carpenter
Poor communication and don't call back.
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September 2022 by Tanner Paquette
I’m sure there business is good was personally impressed but It is what is
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July 2022 by Megan B.
In April of 2022 my vehicle had begun to have issues with the transmission when it went in reverse. It would pause for 3 seconds then my front end would dip and clunk into reverse. I brought it to this dealership because it is under warranty. They got my in right away but the technician claimed there was nothing wrong. On June 26th I started my car and began to drive. I was going 20 miles per hour, my RPMs got up to about 4000 then my vehicle made a loud clunk, jolted me forward and the RPMs went down. It then immediately did it again resulting with my check engine light to come on. I called the dealership the next day and he said his next available appointment was July 25th. I was able to drive my car for one more day before it was stuck in second gear and I had to drive 30mph to the dealership, where my car has sat for a week without any status update on it. I entered the service department July 6th to see the status of my vehicle to which the gentleman told me they took it for a test drive on the 30th, to which i never received any kind of phone call to state what was going on with my vehicle. He claimed his vacation started the day before they test drove it, but didn't give a good answer as to why no one called. He said they saw what it was doing but they can't be sure what it is until they actually take it into the garage and see. I informed him I am without a car and asked if there was another option to see what it was. My vehicle will sit until they can take it in, order parts, to which it will sit until they come in. When I entered the service department, 2 mechanics were sitting and talking to someone like their day was over, 2 mechanics were leaving and one was getting ready to leave. Their service department is open until 5PM, to which I showed up at 4PM. On July 7th, I had to tow my vehicle to another dealership who could get me in sooner. The gentleman at the service desk had not a card in the world. Not even the service manager came out to speak with me.
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July 2022 by Kate Lynch
Shout out to the great Service team (Kyle, Carl, Tim, etc.) at Huttig Chrysler Dodge Jeep Ram who got our Jeep back on the road to enjoy our vacation week here in Plattsburgh. They took very good care of us!
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June 2022 by Shawn Raimo
Great staff that works for you
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May 2022 by John LaBarge
Thanks Chad & Mike for another great deal on our Jeep.
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April 2022 by Lawrence Burnah
Very promt w service department I was satisfied with them
