KAY Jewelers has established a strong reputation since 1916, growing to over 1,100 locations across America. Customers appreciate the superior shopping experience both in-store and online. Reviews highlight the knowledgeable and friendly staff, including individuals like Brandon and Jasmine, who go above and beyond to assist guests. Customers have praised quick and easy service, as well as the helpfulness of associates when it comes to selecting jewelry. Many have mentioned their positive interactions with the staff, noting how they listen to customer needs and provide assistance without charge in some cases. Overall, KAY Jewelers is recognized for its commitment to customer satisfaction and quality jewelry offerings, making it a top choice for engagement rings, wedding rings, and more.
Kay Jewelers at Champlain Centre in Plattsburgh NY is a great place to shop for all your fine jewelry needs. The manager, Brandon, was very helpful. He answered all my questions and was very knowledgeable about all things jewelry, including watches. I would definitely shop there again.
September 2026
Brandon was exceptional. Thanks for your quick and prompt service!
September 2026
Best customer service ever. Fixed my chain and was thinking I was gonna have to spend $60 and he just gave me a handshake and said have a good.
