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May 2024 by Daniel Lachut
Good customer service. Not too fond of their account fees but that's a company issue, not a branch issue. The staff here are always very helpful and polite.
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January 2024 by Tanya Dickinson
I wish I could give 0 stars. This is the worst bank I have ever had to deal with. They opened an account for my youngest son without parents concent, and no ID. (He's 16) Then they put my oldest sons number and information on the account with my youngest sons also. Then when I went in to close it and they wouldnt even though it's my youngest son's checks being deposited into the , his name is on it, and he was with me. My oldest son does not live with us. Yet apparently he is the only one who can do anything with the account. Then we call to change the number on the account so we can get texts to change the pin on my youngest son's debit card so he can access his money, and they told me "my number doesn't pass to send the verification text to." How? Its a legit number! Im on it with my son at the same time! We verified all of his info including his social security #, and they wouodnt help us. So we can't change the number, can't change the pin, can't do anything. It's his debit card! His name is on it! His social security number is on the account! On top of that, they won't cash payroll checks. You have to wait up to 48 hours for them to clear a payroll check. Never in my life in any bank I have ever used have I had these kinds of issues. Worst bank ever to bank with. Do yourself a favor and bank with someone else. ?
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September 2023 by Rina J.
This bank is not a credit union. So, If I have cash for a cashier's check, without an account, Why won't they give me a cashier's check? I was even going to open an account. But, the account needs to be established :(.
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August 2023 by Janet Goodwin
Don't go in there upset because they are holding your hard earned cash!!! They'll call the cops on you!
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July 2023 by Mike Bond
The people there are very friendly and rates are at 4.5
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April 2022 by Joanne Waldron
I have been with Key Bank over 30 years. They are phenomenal. Always responsive to customer needs. Polite courteous staff always willing to help when needed. They go above and beyond to meet customers needs!!!
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March 2022 by Candace McKinnon
Only bank I’ve had since 1997 Very Satisfied!
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March 2022 by JaySon Rolley
Key bank is by far the absolute worse bank in the United States!!!!!! Run away, do not open an account here or online!!!
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July 2021 by Daniel
A truly awful bank..
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December 2020 by Lexi Butler
Never seen a bank more ridiculous then this one. Charge my account after I asked to have it turned off!
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September 2020 by TheRegs813
A truly awful bank..
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April 2020 by Sheryl Alexander
I called twice on Thursday to check on getting a bank check, which we were doing with cash, after waiting 45 minutes in line they said he needed to be there, can you say compromised immune system
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March 2020 by John Edwards
When a customer is treated like they are less than the staff and Its a privilege to deal with the bank, the staff lacks the basic understanding of where there paycheck comes from.
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February 2020 by Chris Currier
I took out a business loan and had to Close my business after 25 years. I have paid them 37 grand on a 30k loan and am now bankrupt. offered my late 15k that included kids college money and wont settle debt other banks lost money and settled most heartless greedy bank ever with zero compassion take out a loan dont mess up likeme. they dont care
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July 2019 by Katherine Grimard
7.50 to cash a pay check drawn on their bank what a RIP off. just like every other bank evil money grubbers.
