Always a good experience - super friendly and helpful. The app never has an issue. Wish all banks were this great.
September 2023
This bank is not a credit union. So, If I have cash for a cashier's check, without an account, Why won't they give me a cashier's check? I was even going to open an account. But, the account needs to be established :(.
October 2019
I love NBT Bank! I’ve never had any issues. I’ve overdrafted by mistake before, and it was a full 5 days before I was able to correct the error, and while they told me to do so promptly or be charged an overdraft fee, I never was. Staff has always been courteous and polite. Highly recommend!!
