Bailey Ford of Plattsburgh, a family-owned business for over 80 years, is known for its exceptional customer service and dedication to vehicle safety. Opened in 2019, the dealership offers a wide selection of new Ford vehicles and certified pre-owned options. Customers consistently praise the professionalism and friendliness of the staff, highlighting their commitment to addressing questions and concerns. Many have had positive experiences purchasing vehicles, noting smooth transactions and knowledgeable salespeople. The service department stands out for its efficiency and thoroughness, ensuring that vehicles are well-maintained and safe. One customer shared how the service team expedited repairs on a weekend, demonstrating their willingness to go above and beyond for customers in need. The staff's dedication, particularly from service consultants and mechanics, has earned Bailey Ford a strong reputation for reliability and care. Overall, Bailey Ford of Plattsburgh provides a welcoming atmosphere where customers feel valued and supported throughout their vehicle ownership experience.
Every time I have question or something just not right Darlene in service goes out of her way to help me. She makes my day when I have to bring the car in which usually is the worst feeling for me.
September 2024
Warmly welcomed, accurate explanation of benifits available as well a good listener to hear what I was looking for.
September 2024
Bailey is excellent to work with for service! They go above and beyond to be sure my vehicle is safe and up to date for it's service schedule. Costumer service is beyond exceptional! Thank you Bailey Ford!
