Quality Inn & Suites offers a mix of experiences for its guests. The hotel, while dated, is under new ownership that is focused on improving the property and guest service. Many reviews highlight the cleanliness of the rooms, which feature a comfortable bed, sitting area, and amenities like a fridge and TV. Guests appreciate the helpful and polite staff, though some had mixed feelings about service interactions. The hotel provides a decent breakfast with a good variety, and the pool is enjoyable, although it shows signs of age and requires resurfacing. Some guests found the layout of the hotel confusing, as the office is located in a separate building, making navigation challenging. Issues with signage and difficulty locating certain areas, like the pool and breakfast, were common concerns. While many guests found their stays satisfactory, there were complaints about the outdated shower fixtures and poor WiFi connectivity. Additionally, safety concerns were raised regarding slippery tubs. The hotel does offer competitive pricing, and the new management's efforts to revitalize the establishment are appreciated. Overall, Quality Inn & Suites is seen as an acceptable choice for those looking for a budget-friendly stay, with the potential for improvement in various areas.
Hotel out dated. Beds clean Breakfast by Lewis is great.
June 2026
Perfect place to stay. Louis (manager restaurant) is very kind. Breakfast very good. More then we expected. The guys at the reception was very nice.
June 2026
We were here and we enjoyed the management especially Louis (Restaurant Manager) very kind and shows a great concern for the customers. Paul and I came to celebrate our 47 years together and for Father’s Day. It was wonderful to spend it here at Quality Inn in Plattsburgh, NY.
