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February 2024 by David Langille
Excellent service from start to finish.From our initial call they got our truck in for a windshield replacement by the next day. Tim did an excellent job as well as everyone else I encountered there.Hi highly recommend this shop in Plattsburgh they are very professional.
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February 2024 by Steven Laflure
Kim and Tim knocked it out of the park. Thank u for helping out
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August 2023 by Randy Ryder
Fantastic service. Went through insurance for crack on Friday and had appointment for Monday. Everyone did great job and were even able to salvage my vehicle inspection sticker.
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June 2023 by Chris Kyea
Travis did a great job installing my new windshields !
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June 2023 by Lucky Savage
Did a wonderful job
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May 2023 by Don Pilon
Had to replace my windshield and they got me in the next day. Took about an hour and I was on my way again. Super fast, friendly, and great service.
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March 2023 by sharelle Phillips
They charge more than surrounding safelite locations. 490 in Plattsburgh. 350 in massena. My seal they did failed also
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December 2022 by Junil Kim
Had to go there 3 times already only to hear the parts are not in yet and they don't know when it comes in. They don't have any issues telling you different stories every time and wasting your time
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October 2022 by George Tyndall
Great place to go to get replacement windshield. The guy working there made me feel very comfortable with the process.
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September 2022 by Richard B
This deserves 0 stars. Windshield leaks after a repair by another safelite shop, TWICE! Leaks worse than before. Scheduled an appointment for 8am and when I arrive there they say my work order was deleted at 9:44pm and no parts were there to attempt another repair. So lost wages and time. They said our fleet management deleted the appointment. The fleet mandamus closes at 7pm and they have informed me they have no access or ability to delete anything. LIES, DECEIPT, AND INCOMPETENCE! What good is their lifetime warranty if they can't fix the problem. Guess it takes a lifetime to actually get the job done. Job security for them.Steer clear, Safelite is a joke!
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September 2022 by Susan O'Neil
Great place! Kim helped us with an out of state repair! She helped us submit a claim! We are very pleased! ?
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August 2022 by Te Jay
Easy experience just know your policy # and carrier.
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April 2022 by Fevix Darkwatch
Excellent, quick service after chipping my own windshield while installing new wipers. Online scheduling allowed me to get an appointment two days after incident, and they took my insurance then and there and they even filed the claim for me immediately.
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December 2021 by Dylan Barber
Had a windshield replaced in about 45 minutes right at the shop. Good service!
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November 2021 by Debra Peters
Techntion had a hard time to get the windshield to collaborate, and wasn't stopping until it did!!
