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March 2024 by Jessica Harlow
Went at 3 o’clock non of the machines were working except for orange, grape or strawberry. Only one staff member who didn’t seem to know what she was doing with the machine and wasn’t helpful.
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March 2024 by Shari pitts
? the toppings
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February 2024 by Katrina Reynolds
Store was fithy. Garage was overflowing. No staff in sight. You had to press a doorbell to have them come out of the backroom and then they would run right back after paying. I would not recommend going. I went at 5 pm. I helped other customers figure out what to do since there was no staff around.
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January 2024 by dude abides
I thought it would be fun to take my two year old, my 9 year old and his friend for a quick snack.....$30.dollars.later........i couldn't believe it. These were 2 smalls at a medium. The tables were dirty and a couple flavors were out. No thanks on that. Head over to Stewart's for way better quality and price.
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September 2023 by Nikki Moreau Hanaburgh
We went in on one of the $5 small cup no weigh days. The person said they ran out of small cups and there was no substitution.
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May 2023 by Isabell Vega Mansilla
We went there in Plattsburgh NY, May 6th 2023. the toilets were so disgusting. Looks like it is not cleaned in weeks. Around the toilet is a crust of dust and dirt and pee. The toilet itself was full of brown sprinkles. Nasty. Soap dispenser is dusty. My seven year old son said “I am not sitting down here”(and he usually doesn’t care and is eating stuff that did fall on the floor lol). They should be ashamed as a place that serves food. This should be cleaned every day. Staff was unfriendly. Did not even say Hi when we walked in and also looked unfit dressed. Most of the ice cream pumps didn’t work. For example Raspberry. The other pumps are super hard to press and it looks nasty and dirty there too. Horrible experience this time.
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May 2023 by mt6239
Wayyy too sweet and way to expensive. Got the 12oz cup and it cost almost 10$ I couldn’t eat more than a few bites because of how sweet it was. Do not recommend
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April 2023 by David E
Almost all of the machines were down or not dispensing, and *every* machine had visible black mold growing. Yuck.
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March 2023 by Sam F
Almost all of the machines were down or not dispensing, and *every* machine had visible black mold growing. Yuck.
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December 2022 by Heather Clancy-Nisoff
Good quality yogurt and toppings but the place is always breaking down and the workers have the intelligence of a goldfish. Had to wait on a Wednesday $7 sale for 20 minutes at 1:30 despite being open at 1 so the worker could get the tech working but was was just on her phone texting so we just left. Waste of money (That I couldn't even spend)!
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August 2022 by Benjamin Mccasland
Great place to stop in and get a quick treat. The employee was prompt to ask if I need help with anything; along with cleaning up the mess a group of younger children had made. The establishment was very clean and the flavors sounded good. Unfortunately one of the machines was over freezing and I was unable to enjoy the flavor I intended to get. The employee tried to get the machine to work with nothing helping. Overall for the amount of yogurt I got including toppings came out to a reasonable price. I will be returning again soon!
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July 2022 by Elizabeth Jones
The SweetFrog was clean, the frozen yogurt was delicious and there was a variety of toppings to choose from. The cashier Jaelynn was very welcoming and provided excellent service.
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July 2022 by Logan Dupee
Place has been going down hill lately! Machines not working, staff not attentive, hardly any staff, and the staff that is there doesn’t seem to care at all! This is why places are losing business!
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April 2022 by Rachel Martin
The worker while I was there was quite incompetent. I walked in and didn’t get a hello or anything then as I payed there was no talking just the total and that was it. While eating a couple walked in and they had to stand there for easily 5 minutes without even seeing a worker. They stood waiting and waiting and nothing, final she walks out and again no words. They had much better morals then me clearly because i would just booked it after waiting that long. I can’t say that experience was very sweet of her.
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February 2022 by Lynzee R.
Most sets great place to grab a quick snack but they should definitely update their hours. Says 11-8 but when I went at 4pm they were most definitely closed.
