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September 2022 by Jennifer Seymour
Never answer the phone….
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July 2022 by Aaron
This review is based on my most recent experience, which was similar to what A. Donaldson described in a previous review, except that I did not have the good fortune of getting there very early. After fasting 10 hours, I went elsewhere with my doctor's lab order, which has led to problems in how the claim for the lab work was processed by my insurance company. To add insult to injury, this lab's website still says it closes at 3 :00 PM, Monday through Friday, and there is no way of knowing before you get there and find the door locked that "We don't draw blood after 2:30 PM." Another review here even posts a photo of the door sign showing the closing time as 3:00 PM. Some positive reviews say that drawing blood takes a few minutes, so I wonder, if they're in the process of drawing blood at 2:30 PM, whether they yank out the syringe and kick the patient out the door. Really, when a business states its hours of operation, it should state the hours that it is open to customers and not include the time in which staff get ready to open and later close up shop.
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September 2021 by A. Donaldson
I made an appointment online for 2:45. Luckily, I got there very early, because the staff member said she doesn't draw blood after 2:30 and she didn't know why people were making appointments online (umm, because it's an option?). I live in VT and had to take a ferry here (it's where my insurance company told me to go), so I would have been VERY annoyed if I showed up at my appointment time and was declined. The place itself is pretty run down, but the draw was quick and painless and I was out in less than 10 minutes. The staff member was nice enough, but I'll likely go elsewhere in the future.
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August 2021 by J F.
Myself and my wife both have been using BioReference Lab on Rt.3 for years, they are always pleasant and never any wait time. If you have a copay , that's all you pay and if you have insurance where you have to pay a percentage of what your insurance doesn't pay you'll pay a lot less than you would at CVPH. The same labs that you'd have at CVPH would cost you triple the price than what BioReference charges so if you have to pay any out of pocket save money and go to BioReference on RT.3 , they are great and always get the blood on the first try unlike CVPH. CVPH is all about the money and over charges for the same exact labs and they can't even hit a vein at times. My wife has hard to get at veins but NO problems at BioReference always get it the first time. We are very much satisfied with BioReference Lab on Rt.3 why pay more and wait longer. I will never go to CVPH lab for anything again when I don't need to. Check out BioReference give them a call for the newest hours , I think they are now open at 6:30 am but only until 3:00 pm M-F closed on Saturday and Sunday , phone # is 518-561-5215
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October 2020 by Candace Garcia
Super quick, Always polite, fast results.Once I went once I never went anywhere elseAgain! Good job Ladies ??
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June 2020 by Nathan Morgan
Was given labwork to be filled by Plattsburgh Medical service. I understand the times and as a healthworker myself I try to be overly polite and kind. I was refused service, I called and was put on hold for 6 minutes where I could hear other patient information over the phone. I was hung up on and every time I called back it would ring and abruptly go to voicemail. I attempted to have Plattsburgh Medical call in my place but they had also ignored their calls. This type of treatment is unfair and without reason, especially in a time of stress where any kindness can go a long way
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January 2020 by rosalind p
All good here but one thing. One girl is either totally inept or sadistic. She seems to want to hurt you or make you pass out. My last visit was the worst. My arm swelled and was full of blood and pain. She will never touch me again!
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November 2019 by john .drumm
Always quick and painless. Never have to wait and no appointment needed. Not sure about the negative reviews.
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August 2019 by cubby robison
Hard to find my veins, so I asked if they had a heating pad , she said no. I asked her to do a butterfly so she could draw the bloo . She hadn't a clue how to do that. Someone needs a bit more training at this location. I wound up going elsewhere. Wasnt impressed with the service at all.
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June 2019 by Julie Gallagher
This is the best place to have your labs drawn in the area. They are fast, efficient and affordable. I am extremely hard to draw due to small, "rolling" veins but Cori does a great job and doesn't hurt me a bit. I am very greatful for their service!
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October 2018 by Katherine Savard
Best place to have your blood drawn. Super fast and they do a good job. Never super busy like the hospital.
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June 2017 by Jeremy Thompson
If you're looking for professionalism don't bother with this place. Showed up this morning after fasting all night and waited a half hour before realizing nobody was showing up to work here today. Other people showed up too and left before me. My car got hit and totaled on the last Friday the 13th (bc that's how my luck runs) so now I need to find another ride there, fast for another night, and take more time off from work.