Wilson Appliances is highly praised for its excellent service, competitive prices, and knowledgeable staff. Customers appreciate their thorough assistance in exploring different models and options, ensuring they make informed decisions. The delivery team is known for being friendly, efficient, and punctual, often setting up appliances and making sure they work perfectly before leaving. Many reviews mention the prompt response to service requests, with technicians arriving quickly and providing immediate repairs, often with the needed parts on hand. The staff is described as personable, careful, and respectful, with some employees going above and beyond by offering helpful advice and maintaining a friendly attitude. Customers also value the company's ability to provide loaners when appliances break down and to schedule repairs promptly, sometimes as quick as the very next day. Overall, Wilson Appliances is seen as a trustworthy and reliable business that offers great service from sales to delivery and repair, making customers feel valued and satisfied with their experience.
I will never buy appliances anywhere eles.My refrigerator broke down and they came right out with a loaner for me .They set an appointment for mark to come look at it he fixed it right away he is so knowledgeable and personalable .I feel like you can’t go wrong with this company! Thanks for everything again.
May 2025
Awesome sales team and delivery team ! Very friendly, found what I wanted and delivered one of the best services of all times. I am in sales as well and would be proud to have any one of these employees on my team! Made me feel like family!
December 2024
I needed to have my ice maker replaced, and the service department was excellent. The tech was polite and careful, making sure to clean up the overflow of water. The folks who scheduled the time were also helpful and patient with me.