The CVS in Pleasant Valley is a busy pharmacy where the staff is generally described as very friendly, helpful, nice, and working hard. Customers report quick and pleasant visits for prescriptions, with medications sometimes ready in 15 minutes. The store offers pharmacy services, health and wellness items, personal care products, and pet toys, with many locations open seven days a week, though this particular one is noted as closed on Sundays. It provides options for savings through weekly deals and the ExtraCare rewards program. However, there are significant criticisms. The website is frequently cited as not working properly, making online prescription management annoying and a hassle. Customers report long hold times of at least 15 minutes when calling. Furthermore, some staff members are noted as not knowing about products in the store, often saying items are not available when they can be found with a longer search. Despite these issues with the website, phone service, and some product knowledge, many customers find the employees helpful enough to prefer this location over others.
I stopped into CVS for a quick errand and found what I needed without any trouble. It was easy to grab a few basics, check out, and get on with my day.
August 2026
Everything went well only complaint is rewards come off your card to quickly
July 2026
Not being able to call pharmacy and speak with a pharmacist is shameful
