The CVS in Pleasant Valley is a busy pharmacy where the staff is generally described as very friendly, helpful, nice, and working hard. Customers report quick and pleasant visits for prescriptions, with medications sometimes ready in 15 minutes. The store offers pharmacy services, health and wellness items, personal care products, and pet toys, with many locations open seven days a week, though this particular one is noted as closed on Sundays. It provides options for savings through weekly deals and the ExtraCare rewards program. However, there are significant criticisms. The website is frequently cited as not working properly, making online prescription management annoying and a hassle. Customers report long hold times of at least 15 minutes when calling. Furthermore, some staff members are noted as not knowing about products in the store, often saying items are not available when they can be found with a longer search. Despite these issues with the website, phone service, and some product knowledge, many customers find the employees helpful enough to prefer this location over others.
As always I received the vaccine I scheduled for on time and with efficiency
July 2025
Cvs is a great place to shop friendly employees and great money-saving perks!!
July 2025
Haven’t been there much lately, but when I do I’ve noticed how slow the cash register can be. As well as the lack of help in the pharmacy too. Overall the products are usually good to find & I can somewhat find beauty products for valid prices.
