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March 2024 by Xhovana mhillaj
Got strawberry ice cream and tested so bad! They need to change the worker here he was so disrespectful!!!!!!!
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March 2024 by Tori T
I love this Coldstone. The service is amazing and extremely friendly.
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February 2024 by Cherie Woods
I think that they are good. I say try it.
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April 2023 by Hannah Weiss
I like this place a lot, but the prices have skyrocketed SO much in the last year or so, I just can't bring myself to go. For the smallest size, I paid $7.50 with tax during my last visit. Really unbelievable!!! And many times, I've had ice crystals in the ice cream, which should definitely not happen given the high price point.
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April 2023 by Peter Vincent
Rude employee who was on his phone the whole time. He also did not chop any ingredients up. And the price. Outrageous! $14 for a cup of ice cream not ok!!
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August 2022 by Alex Delgado
Outstanding Customer Service.?Best Ice Cream in Town.?Highly Recommended ?
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April 2022 by Jasmine C
That dumb cashier ripped me off I’ll never step foot in there again. Lucky I didn’t go back and cause a scene.
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January 2022 by Lex A
WORST RUDE EMPLOYEE ! Our ice creams had whole pieces of the ingredients!!!!! He literally didn’t even chop it up which is the whole point of cold stone! I want my money back!! Terrible!
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January 2022 by Adam & Karina
I went to this Cold Stone location and ordered curbside pickup from their website and upon arriving I called the location as instructed and a rude employee answered the phone and stated that they did not offer curbside and that I’d have to come inside to get the order. The issue or reasoning why I couldn’t go inside should not have been questioned especially given the pandemic. With a little bit of back and forth and what felt like me having to persuade the employee on the phone, the employee comes to the door and stands just outside the store holding the bag so I’d have to come and retrieve it. Terrible experience for such a simple transaction, I’ll never be returning to this location.
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January 2022 by John Bentley
I had already posted on Yelp about this experience, but was deeply upset by the service received and wanted to leave another review so that people could see.I went to Cold Stone earlier today with my friend, who is vegan. She saw that they were offering the dairy free chocolate, so we went to Cold Stone. After asking for the dairy free chocolate, she was unsure which chocolate was dairy free, as they were mislabeled(The regular chocolate was labeled as dairy free and vice versa). After asking once again as to whether the chocolate was dairy free or not, the worker got upset saying that we had to get what we ordered, although we had asked and checked multiple times, as to whether the chocolate was dairy free or not. After upsetting my friend, I finally settled on taking the already made ice cream for myself, which I did not even want, and ordered a second dairy free, so we could get what we wanted. The worker made the ice cream and we left paying close to $19 for two ice creams. As someone who previously worked at THIS very Cold Stone, I would have never dealt with a customer this way. Raising your voice and telling a customer that they HAVE to pay for and take the ice cream that they checked with you on multiple times is uncalled for and genuinely rude. Based on this experience and the raised prices from an already expensive ice cream price, I will not be coming back to this Cold Stone, nor will I be recommending this place. I highly recommend you do not go to this Cold Stone, it is definitely not worth it.
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January 2022 by John B.
After ordering the non dairy ice cream, which was labeled backwards with the chocolate and non-dairy chocolate, the worker scooped the regular chocolate. After asking once again whether the ice cream was non/dairy, the worker got upset and said that we had to get the regular chocolate anyway. We then ordered a second ice cream in order to get the non-dairy which we already did not want to have to do. Terrible customer service, and we left with a bad taste in our mouths. overpriced and bad service. would not go to again. This is coming from a previous employee of this cold stone and having worked there I would've never done this to a customer. Completely uncalled for, unhelpful and just not nice.
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October 2021 by Alanna Alvarez
good cold stone. however pass on the caramel apples they are brown and rotten inside .
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October 2021 by Denise Ridon
Kind and friendly staff, very clean and fast.
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September 2021 by LUCERO QUIROGA
Update the times. I traveled 30 minutes because the website said it closes at 11. We were there at 10:13. The sign on their window said it closes at 11. The place was closed.
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September 2021 by Gustavo Mejía
One of the best please for ice cream and desserts everything nice and clean the service is excellent it’s amazing, All I can say is thank you very much!
