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March 2024 by William Lin
Bottom line: absolutely, 1000% do not go here - they will massively overcharge you, sometimes not even do the work they said they would do while still charging you for it, and overall will rip you off with a polite and friendly smile on their face. Every couple of years I am taken in by the convenience of the location and go in for something innocuous, and every time I leave angry at myself for giving them another chance. The latest was a NY state safety inspection and oil change. Simple things, how could they possibly overcharge me or mess things up? Well, they failed me on the inspection, saying that the wipers needed replacing. Ok, how much for the wipers? $80. Wow, that's steep, given that I can get wiper blades for $12, but there are three wiper blades, so $36 vs $80, that's more than a 2x markup. Actually, no. They were going to charge me $80 PER WIPER BLADE. THEY WERE GOING TO CHARGE ME $240 TO CHANGE THREE WIPER BLADES. "That's just what they cost," they tried telling me to my face. It just boggles the mind - are *you* willing to pay $240 for three wiper blades? Oh, and the oil change - they charged me $85 for an oil change "after a $10 discount". Right, thanks for the discount. That's high, even for synthetic oil, but I would have just let it go except THAT PRICE DIDN'T INCLUDE THE FILTER OR LABOR. That's right, for a simple oil change, they charged me more than $100. Where have you ever gone where an oil change for a regular passenger car cost more than $100? Are they insane? Do they regularly deal with people who have so much money they don't care about dropping $400 on a NY inspection, wiper blades, and an oil change? Are you one of those people?I honestly cannot comprehend that they have such a high review average on this site. Do a search and look for reviews on other review sites and you will see that their average here is complete baloney. You will also get to read of my and everyone else's actual experiences, which include not actually doing the inspection that I paid for and getting charged up the wazoo for everything under the sun. Really, the convenience is not worth it. There's a reason they have appointments open all the time unlike the other shops in the area. Don't make the mistakes I did giving them more chances - they will disappoint and enrage you each and every time while pretending to be politely confused at your astonishment over $240 for windshield wipers and more than $100 for a simple oil change.
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March 2024 by Cindy Mendoza
Came in without an appointment and they took me right in and finished the job quickly. Highly recommend them and will be back in the future.
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February 2024 by Davis Travis
They have a very great staff at the Pleasantville mavis. Chris, Steve, Ollie and Vincenzo are all great managers and very professional. Definately my go-to mavis shop.
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February 2024 by David Acosta G
The manager at Mavis Discount Tires in Pleasantville was truly amazing! His expertise in identifying wear issues in my car and replacing worn parts was exceptional. Thanks to him and his team, my vehicle is now driving perfectly. Highly recommend their service!The assistant manager Chris was also very helpful with getting me in quick
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October 2023 by Jessie Epstein
Enjoyed my experience at Mavis discount tire! I stopped by in the morning when they first opened and was able to be seen and have my tire repaired within 30 minutes. Awesome customer service and were able to provide a great discount. Would definitely recommend for your tire needs!!
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October 2023 by Richard Monell
Joseph was very professional answered all my questions. Technician was very good. They were honest about me needing new rear brakes overall great experience.
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October 2023 by Bren Olivo
The pleasantville mavis staff is so courteous and helpful! I called ahead to see if i could come in for a NYS inspection and they were able to squeeze me in and get my car inspected in less than an hour! Everyone I interacted with was so pleasant- will definitely be coming to this location for all my service needs!
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October 2023 by LadyCane
All the employees were pleasant, professional very nice when I walked in. Ready to assist. I was scheduled this morning for appointment after work 4:30pm and was accessed quickly for my NY State Inspection. I was in and out within 30 minutes. I will definitely return for more services and recommend others. You guys were all great! Thank you
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September 2023 by Eileen Franey
I was pleasantly surprised by the service I received. Everything was explained and I was given choices on how to remedy my situation. I will also take my car for future oil changes. I feel the people of Mavis went out of their way to make my visit less stressful.
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September 2023 by sky
Freak accident and have a flat tire. They willing to take my car about 15 mins before closed, fix it, and ready by next day at their open time! Joshua is the best worker ever I had. He gave me discount on the new tires. Highly recommend!
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August 2023 by Michelle LaFond
Had a wonderful experience with Mavis in Pleasantville! They were very accommodating and had tires and breakers done in under 2 hr! I highly recommend them!
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July 2023 by Chrissy Rossi
I just wanted to write a quick note on how my amazing service was at Mavis in Thorn wood, Vinny and Joe greeted me at the desk and were very helpful and accommodating! They kept me informed of what my car needed and most importantly honest! Would highly recommend getting your vehicle serviced here!!
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July 2023 by Angie Long
Joseph was amazing. He had a pleasant personality. He was very knowledgeable and helpful. I will definitely come back for all my car needs.
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July 2023 by Janet Cooper
I had a great experience at Mavis in Pleasantville today. Joseph at the front desk was friendly, professional and focused; my service was completed efficiently in the time frame expected. No complaints at all - I will continue to bring my car there for service.
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July 2023 by Regina Rose
Every time I've gone to this Mavis, it's been a good experience. The last time I went, the girl at the desk, Kai, was awesome! She was super friendly and funny with great customer service skills! Everyone I spoke with there was very friendly and helpful!
