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November 2023 by Kelly L.
I would not recommend TapeMeasure. I had pillows made and had a chair reupholstered. There were mistakes every step of the way, and no apologies or price adjustments. This business is over-priced and will give you only frustration. I was gaslit every time I questioned the results: Estimate: In the estimate, TapeMeasure mixed up the fabrics I had selected for two different pillow sizes. Luckily I caught the mistake before the fabrics were ordered. Pillows: I gave measurements and TapeMeasure ordered the fabric. Just prior to finalizing two of four pillows, I was told they did not have enough fabric for my requested pillow size, but they would be close to my request. When I picked up the pillows, they were much smaller. TapeMeasure said nothing about the size --in fact, when I picked them up, they said they looked fine. When I got home, I measured and called to tell them they were much smaller and finally, after sending a photo, they agreed to remake the pillows. Each time, I had to drive 45 minutes round trip to pick up and exchange the pillows. No apologies from TapeMeasure. Chair Reupholstering: I provided my expensive fabric, including an extra yard, photos and a confirmation email to be sure TapeMeaure applied the fabric in the proper direction. TapeMeasure also charges a premium for using customers' own fabric. Upon picking up my chair, I discovered the fabric was set upside down. To fix the issue, they used my extra yard of fabric with no price adjustment and no apologies for my time, inconvenience or the yard of my fabric that they used to fix their mistake! All along the way, they made me feel I was being picky or was flat-out wrong. Awful experience!
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August 2021 by Rus Y.
I had a small job done here to create a bench cushion. They took my old cushion, promised to return it but now it's lost. They promised a three week turnaround time but it took 2 months. The first iteration of the cushion had a huge buckle in it so I rejected it. It took 2 weeks to fix the insert. The second iteration the cushion was too large for the bench which they measured previously. That took another two weeks to fix. Each step of the way timelines were promised but never kept. Way too many wasted trips to the shop and lost time for a very simple job. Can't imagine the process for a bigger job. I would not recommend this business.
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April 2019 by Donna Moriarty
Wonderful, personalized service, excellent quality. They came to my home to measure for a window seat, then produced a gorgeous cushion to fit. The selection of fabrics was incredible. A bit pricey, but worth it.
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February 2019 by Dwayne F
Don't waste your time looking for or going anywhere else. Save yourself a lot of trouble and just make a bee line to Tape Measure.
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December 2017 by Wanda D.
I would not recommend this company based on my experience with them. Over the phone, we provided the details and dimensions of curtains we needed sewn from our own fabric and were given an estimate of 400$, but when I arrived several weeks later, the price jumped to 1,400$ When we questioned the jump in price with the gentleman we originally spoke with on the phone, he denied ever having that conversation. It's clear that they have poor business practices if such a huge price disparity could have taken place... and now we weren't mistaken. I drove a long way to have those curtains made. Perhaps it was because I supplied my own fabric like a previous reviewer. Less profit for them in that... too bad for them as I have just purchased a new house and have multiple projects to do in my home that I would have used their help with if I trusted them even a little.