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December 2022 by Dorothy Li
This is a very good company, entirely dependable and trust worthy. They render prompt service and are empathetic to customer needs. They went out of their way to fix my central vacuum system which broke down after 26 years of service on the same morning I called. It was the day before Thanksgiving and I am more than grateful.
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September 2022 by C Brown
Nando is the consummate professional. I appreciate when somebody is honest because there arent many people like him. Over the past 17 years there has not been many reasons to call him because the system is excellent, but occasionally there’s been the little things pertaining to the appliances. When I think something may need to be replaced, Nando easily fixes it.
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June 2021 by Jerry Duncan
Nando magic is a very nice man to deal with . If hany central vacuum ? He's the man.
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May 2021 by Brian Wallach
I was in need of a repair to my system as we renovated our kitchen and needed to relocate our central vacuum connections. They were very quick to come and address, called on Thursday and were at my home on Monday, completing the repair in about an hour. The team was very clean, their work was great and I highly recommend them for any central vacuum needs.
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February 2021 by German Rodriguez
Courteous and professional attention.
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August 2020 by Frank G
I've used Vacu-matic a few times and each time communication was excellent, the work was complete quick/efficient, and at a reasonable price. A+ service.Most recently, I had them reroute lines within my gutted basement and the technicians were able to provide me best options on where/how they were going to do the rerouting. As always, they did a very clean job and were very prompt about getting to my house to do the job. Prior to this I had a brand new system installed as the original one from 1957 finally died.I will continue to use Vacu-matic for all my central vac needs and be more than comfortable to refer them to the ones closest to me.
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July 2020 by Brian Tschinkel
The central vacuum unit in my home finally died after over 30 years of use. I decided to call Vacu-matic Sales Co. as they installed the original unit. Nando was a pleasure to deal with. Not knowing much about the units, he explained what would be best for the size of my house and budget. He provided all the information up front, including the cost and warranty information. I took a few days to research and when I called him back to let him know I was ready to buy, he had a crew out the next day! The crew of two were excellent, clean, friendly, and professional. They removed the old unit, carefully installed the new piping and mounted the new unit, and even added back an inlet valve so I can vacuum in the garage. After completing the install and testing to ensure it worked, they took the time to show me how the unit operates. I even think one of the crewmembers installed my original unit over 30 years ago! An absolute pleasure to deal with. Thank you!
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March 2017 by Elisa Forgione
Vacu-matic installed my service almost 15 years ago and every once in a while Nando comes out if there is a problem (my son once stuffed superheroes into the system) or if it is time for a parts upgrade. He is one of the nicest most trustworthy repair person that I have ever dealt with. I am happy to give him and his crew 5 well earned stars for the great service they have provided me with over the years.
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September 2015 by John K.
Nando is the best service person in any field I have ever dealt with. He had to put a new motor in my central vac (didn't force an upsell), but was not satisfied and came out with no service call to change plates and the hose (ok so I insisted he replace when he thought it was fine without and paid cost minus 10% for those). If every person who runs a small business was as reliable as Nando we would all be very happy campers! If you have any vacuum needs or questions, whether central vac or regular vacs, this is the place to call!
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July 2015 by Terri D.
Excellent service, reasonably priced and quick turnaround. In addition to service required, replaced filter and repaired cord rewind for no additional cost.
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January 2015 by Christina B.
Did a decent job on repairing our central vac.
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March 2014 by Bernice R.
Excellent service! Ferdinando and his team quickly diagnosed the problem with my central vacuum and fixed it efficiently and neatly. They also installed a new "drop" for the basement. They were eager to put it in the best spot, even though that required extra work for them, and they were careful to create a neat installation, which would also work at some later time when we finish the basement. The suggested some additional vacuum parts, but did not apply any pressure at all. As it turned out, I really needed a new vacuum head and learned about a "hose sock" to prevent the hose from marking up my walls and furniture. With a smile, Ferdinando put the sock on for me.
