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February 2023 by John Owens
"File store" is absolutely correct, same thing happen to me. Stay way from this garbage!
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November 2022 by Thomas C.
Don't ever use this company. They will continue to call and and e-mail you when you request to be taken off their list. Just stay away. They are bad news!!!!!!
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April 2022 by Raul Pico
Do not use this firm for the tax reduction if you have an escrow. They do not have transparency in their contract to let you know that if you pay your mortgage, insurance and taxes with a escrow, you will hardly see any results and get the money to pay them. The invoice can be thousands of dollars and you have to come up with money out your pocket to pay them. Because if you don’t, they would send your bill to collection agency with exorbitant amount for legal fees. That does not end there, because if you don’t pay them they would take you to court without notifying you until the court and the county sheriff will order to pay or garnish your salary. Then you get notify which is absurd. Save all the trouble and do it yourself. There are a lot resources on the county’s website. The main idea is to select 3 recent sales around your home that would not increase the taxes of your home. They probably take 15 min to do this. Don’t give your money to them.
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April 2022 by Raul P.
Do not use this firm for the tax reduction if you have an escrow. They do not have transparency in their contract to let you know that if you pay your mortgage, insurance and taxes with a escrow, you will hardly see any results and get the money to pay them. The invoice can be thousands of dollars and you have to come up with money out your pocket to pay them. Because if you don't, they would send your bill to collection agency with exorbitant amount for legal fees. That does not end there, because if you don't pay them they would take you to court without notifying you until the court and the county sheriff will order to pay or garnish your salary. Then you get notify which is absurd. Save all the trouble and do it yourself. There are a lot resources on the county's website. The main idea is to select 3 recent sales around your home that would not increase the taxes of your home. They probably take 15 min to do this. Don't give your money to them.
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March 2022 by Rich Atkins
They were once my chosen property tax reduction service -- until they robo called me. That was enough for me to switch to another provider. Because nothing says "we don't care about you" more than a robo call to an existing client. I even blogged about it.They called me to apologize but, "too little, too late."I would have left them alone and not left this review, however tonight -- a few years after discontinuing doing business with them, they robo called again. So they earned a Google review from me.
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July 2021 by Phyllis K.
I would give them a zero if possible. They are a scam company that appealed the denial of a reduction in my taxes without my approval or deposit. Then they proceeded to bombard me with emails, phone calls and letters demanding payment. BEWARE!!!!!
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July 2021 by Shaun Goose Peplinski
They did a good job with lowering my taxes, just make sure to pay on time to avoid unwanted fees.
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May 2021 by Neil K
This business is a total scam. They do not tell you anything and when you call they claim they log all calls and then have no logs of the calls. They do not do anything, do not use them!
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May 2021 by Tracie Barton
Always very helpful
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May 2021 by John Donnelly
Zap my Tax successfully reduced my taxes. Thank you Claudia.
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May 2021 by Lloyd Malsin
Reduction was better than expected and professionally done. Look no further. Nice staff and great results
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April 2021 by Lloyd M.
Solicited by 4 different companies but went with this group. Best decision ever. Phenomenal service and results. Unequivocally the right choice
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April 2021 by Diane B
They are not professional and they keep grieving your taxes without your consent
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April 2021 by DONNA A
ZAP MY TAX-DUE TO THEIR INCOMPETANCE I LOST OUT ON A POTENTIAL REDUCTION. THEY FAILED TO CANCEL MY APPLICATION TO FILE WITH NASSAU COUNTY WHICH I CANCELLED WITH THEM 2 WEEKS AFTER I SIGNED THE INITIAL APP AND SENT IN MY APP TO USE THEM. THIS WAS DONE EVEN AFTER A FOLLOW UP CALL WAS MADE TO THEM TO CONFIRM THEY DID RECIEVE MY CORRESPONDANCE TO CANCEL THE AGREEMENT TO USE THEM . THEY DID ASSURE ME THAT ALL WAS RECIEVED AND THAT NO FURTHER ACTION IS NEEDED AND TO PROCEED WITH THE NEW AGENCY I HAD CHOSEN TO WORK WITH WHICH BY THE WAY, I HAD USED THEM IN THE PAST. 2 MONTHS LATER, I FIND OUT THAT THEY DID NOT WITHDRAW THE PAPERWORK AS THEY INDICATED 2 MONTHS PRIOR, WITH MUCH PRESSURE AND MANY PHONE CALLS, THEY FINALLY DID WITHDRAWING THEMSELVES TO REPRESENT ME AND I RECIEIVED AN EM EARLY FEB 2021-THOUGH IT WAS A BIT TOO LATE. I CALLED THEM TO COMPLAIN AND WAS TOLD THAT THEY WERE SHORT HANDED AND THAT THE WOMAN WHO DEALS WITH MOST OF THIS TAX REDUCTION ISSUES WAS SICK AND OUT FOR SOME TIME. FUNNY THING IS THAT I HAVE AN EMAIL INDICATING ALL WAS TAKEN CARE OF A FEW MONTHS EARLIER. NOTHING BUT LIES AND EXCUSES. SO I NOW HAVE BEEN TOLD BY MY CURRENT PROPERTY TAX REDUCTION PROVIDER THAT DUE TO THE FACT THAT NASSAU COUNTY HAD 2 DUPLICATE APPLICATIONS FOR ME FROM 2 SEPERATE PLACES, I NOW HAVE LOST OUT ON A REDUCTION. THANK YOU ZMT FOR YOUR INCOMPENTANCY. I AM NOT HAPPY AS NASSAU COUNTY HAS THE HIGHEST TAXES AROUND AND YOUR COMPANY HAS CAUSED ME TO MISS OUT ON MY CHANCE TO GRIEVE THE TAX HIKE. I DO NOT RECOMMEND YOUR SEVICES DUE TO THIS ISSUE.
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March 2021 by Diane B
Horrible company they are scamming everyone...I never resigned to do my taxes in 2017 but they claim to have my signature...sure anyone can scan it from prior year...STAY AWAY from them
