Shell is a convenient gas station that receives positive remarks for its helpful and friendly staff, especially Shaun, who goes above and beyond to assist customers. Customers appreciate Shaun’s kindness, patience, and willingness to help, whether it’s resolving issues with points loading, guiding first-time pump users, or simply providing a friendly smile. The staff work diligently in a busy environment, and their professionalism is recognized and valued. Some customers mention the station’s prepay policy, noting that it helps prevent theft and ensures safety, and emphasize the importance of patience and understanding when dealing with payment procedures or ID checks. Overall, Shell is seen as a great place with helpful employees who provide good service, making the experience positive even for those unfamiliar with fueling procedures. The store’s staff, especially Shaun, leave a lasting impression of kindness and helpfulness.
Shaun helped me out tremendously when I was having issues with my points loading for gas discount! Went the extra mile (no pun intended) to ensure I didn't lose my stop n ship points
May 2022
Shaun you made my day. So helpful and kind. Busted his butt in the super busy store the whole time I waited for the bus! He is management material! Thanks Shaun! I needed a kind word and a smile today!
May 2022
Big shout out to Shaun!!!! He was extremely polite and he pumped my gas for me! Very helpful! Thank you again! Great place! ? I had no idea how to pump gas because I'm from NJ so he showed me how to work the Machine as well. So thankful!