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May 2025 by Michele Culley
my experience started with Jose, but was completed by Christian Vitale, who is a district manager Then we were handed off to Zane. Everyone was in a hurry to pass us off to someone else and No one took the time to go through our new account and make sure that everything was correct. somehow, without my permission or knowledge a magical line and phone were added to my account with several fees and things that were unnecessary. It took me three hours on the phone to rectify my bill and the situation!
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February 2025 by love rosa
If you guys want a good deal on a new phone come to AT&T and look for Jose a hard working gentleman very polite and a good guy
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September 2024 by Wilmar Arredondo Jr
This is Not a False Accusation I do have Proof of wrongdoing: Beware of this AT&T Franchise store, fraudulent transactions by unknown representative, unbeknownst to account holder, account owner Not physically Present with no verbal and/or written consent and/or confirmation by the primary and only 1 account holder, where an extra line was fraudulently added under an unknown IPhone 15 Pro Max A2849 with an unknown ESIM card definitely Not own and definitely not approved with no consent verbally and written consent by account owner not being physically present, this business practice and bad business decisions conducted not only violates AT&T policies and Procedures but also probably State and federal law. If anyone experience same and/or similar situations and/or outcome call ATT fraud department, file a police report, file a complaint with AT&T loyalty department. Deal with Corporate first not with the store.
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August 2024 by Ron Prwivo
New girl in the store is so helpful. I worked with shiv before and both avi & shiv was very helpful and they are smart.
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August 2024 by Debbie Mcintee
I recently visited att store in Portjefferson and the girl in the store was so helpful. I am super happy with the service. Avi is life saver. She is 5/5.
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August 2024 by Carmen Espinal
Excellent service! Avi did a great job. She is the best.
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March 2024 by Karishma Shah
The new At&t location is beautiful! It’s in the same shopping center as Home Goods. The staff is very knowledgeable, friendly and helpful!! They helped my with an upgrade and a new phone line, explained the prices very well and did all my data transfers from old phones to new phones! I would recommend going to this location for a worry-free experience!! Great job by them, so they get 5 Stars from me!!
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March 2024 by billy l
This store is a lot better than the other one. The new staff is friendly & helpful! I would recommend everyone to go visit this new store! Gigi even helped me download an app on my phone. Thank you!’n
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February 2024 by Shatiqua Strand
Very professional & helpful. Gave me plenty of options & ways I can go about upgrading my device & also saving me money. Great Staff here.
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February 2024 by Bret Oliver
I came in the Port Jefferson location for a simple upgrade about a week ago and was met with such kindness and warmth from, I believe her name is, Gigi. She was so friendly and knowledgeable and really catered to my needs as well as being very open about the policies. Will definitely be returning and telling my friends and family about her!
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February 2024 by Bozena Szulc
Lack of competence, I was sold a SIM card for an iPhone 5 after paying 33.97c and was informed that it might not work. It wasn't checked, I was only given a phone number. No service and no possibility to use the phone. I advertised with no results.!!!! wasted money!!!
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January 2024 by Michael Muratore
Terrible store, we went to upgrade two phones which we were eligible for. Lady insteaded added two lines we went to turn in old phones and said nope we didn't upgrade I added two lines. Will never do business with them no one should
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December 2023 by Diana Perez
This place is never open when they are supposed to be. They come in when ever they want, never answer the phone.
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December 2023 by Jean Pierre
bad Service and they scamer me of $300+
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September 2023 by Elizabeth F.
Roopa saved my life today! (And my wallet) I can't rave more about the patience and service today from Roopa. Definitely a forever customer! Thank you! My phone broke and I needed a new one - everything went smooth and he was extremely knowledgeable.
