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June 2023 by Homira Farrell
I’ve worked with many representatives, tellers, the manager and the financial advisor at this branch (personal banking, business banking, and Merrill Lynch accounts. Every person has been outstanding. They always take an interest with my concerns and investigate my issues. They are very accessible in person and via email.The staff is very professional, helpful, and attentive. As a result of my experience since September, I have moved many of my accounts from other institutions to Bank of America.I have accounts at four other institutions, however, my experience at this branch is far superior to all the others.
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February 2023 by Alexandra Paulino
Angel was amazing with following through. I called to confirm an email I received. He said he would look into and did immediately. Called me back within the hour to provide an udpate. Good Job Angel
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February 2023 by David Pemberton
ATM machine malfunctioned as I was depositing money. Now have to wait 14 days for the money to be deposited while they investigate
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September 2022 by cindy giangrande
Terrible experience!! 7 months ago I brought BOA Port Jefferson a notarized Will for their records where I was named sole beneficiary for my friends account. I was also executor and POA (Power of Attorney). They gave me checks with my name on them as POA AND POD (Payable on death) and put me on his account as both. I confirmed with them one month before he passed that all I would need was his death certificate when he passed to close out his account. My friend passed away and when I showed them the death certificate I was told "sorry-the associate was not supposed to put POD on your account." They will not give me the money until I pay $8000 for a probate lawyer! I will never utilize Bank Of America for anything.
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April 2021 by Guan Zheng
Great Service
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April 2020 by Tuyet Ngan Huynh
Bankers are nice and useful but I always have negative experience with bank tellers. They alway have nasty attitude with customers. I’ve been a platinum customer with bank of america for years but they treat me like I ask them for a favor every time I need to do some transactions. I withdrew my money from my saving account and deposited in other bank accounts where I can get higher interest and more respect.
