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August 2023 by Mary R.
In light of my recent experience with real estate agent Lisa Molinelli who moved over to Howard Hanna Coach, I strongly advise against engaging with her in any property transactions. Our experience was marked by frequent and unexpected changes, unfulfilled promises, and inconsistent communication. She initially confirmed an accepted offer on a property we were interested in, only to later create an arbitrary time constraint to pressure us into increasing our offer. Despite already having paid for an inspection and preparing our contract based on the originally accepted terms, she abruptly claimed we altered the terms and chose another buyer.Furthermore, she demonstrated a lack of fiduciary responsibility by providing inaccurate information to both her client--the seller--and us, the potential buyers. Not only did this result in financial loss on our end for the inspection fee, but her actions also led her clients to miss out on the offer they initially preferred. While the sellers were gracious enough to reimburse our inspection fee, the transaction ultimately failed to go through for either party involved due to her actions.In summary, Ms. Molinelli's actions were detrimental to both buyers and sellers. I strongly caution against involving her in any future real estate transactions.
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October 2022 by Ken Montella
It was a real pleasure working with Diane. Selling your home can be a stressful process. Diane was very patient and knowledgeable which made the process a lot easier. Diane shows professionalism and commitment to her clients. Thank you for all of your time and hard work, I would highly recommend Diane and Coach Realtors!
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October 2022 by Julie Montella
My agent was professional and worked very hard to get me the best possible price for my home! She was available to me 24/7. I will be using Coach Realtors, of Port Jefferson again in the future! Thank you for an easy and stress free transaction!
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October 2022 by FD Kapoor
They violated so many code of realtor ethics wish I could give 0 stars. They want a bidding war and don't want to split commission they only accept offers where they take entire commision
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October 2021 by Nick DiMartino
Diane Milliard strung my agent and myself along for over a week with the contract to close. She kept saying it was being held up over the divorce of the sellers she was representing ( her daughter). We asked more than twice if there was another offer and if we should move on and she said no. So I passed up on two other accepted offers because her word. She then called us and told us they were selling the house to someone else on the day we were supposed to get our contract. She is a snake and a bad business woman, and I’d never do business again with her or the firm she is working for.
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October 2021 by Lauren Barbato
Diane is unprofessional and a sneak. She lies and does what’s best for her and not her clients. I wish I could give zero stars because she was that horrible!
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October 2021 by Gizzy Gizzardo
Diane was very rude and unprofessional. Terrible experience. I wouldn't recommend her or her company to anyone. Don't waste your time as they don't value it.
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October 2021 by Mark Donovan
The most professional staff