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March 2024 by Debbie
Best bank EVER!!!Eeeever!
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December 2023 by Jenya and Andrei
Clowns! I had an appointment with the branch manager, Michelle Cruz, at 4pm to open a business checking account. When I arrived at 4:01pm, I was told she had left for the day some time ago and noone else can help me. They offered to reschedule... Why would I?! I'd rather bring my hard earned $$ somewhere else. P.S. Imagine you arrive to a doctor appointment and are told the doctor decided to go home early LOL Unacceptible!!
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December 2022 by Joseph Sedlak
People are very nice and helpful ?
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July 2020 by Rebecca Kassay
Friendly, professional service from the moment you walk in the door. I always look forward to visits to "my little bank" right by the harbor. We have our personal and business accounts here. Extra bonus: stopping by the fantastic bakery next door afterwards! Even bigger issues are resolved. Take the time my debit card got stuck in an ATM in Istanbul, resulting in thousands of dollars of charges to other accounts. No one ever figured out how that happened- they'd never seen anything like it before! Nancy and the folks at Port Jeff Peoples United worked with me to fill out the proper forms and see them through so that I saw every penny- INCLUDING the foreign transaction fees- returned to my account. What a relief. I was happy to talk to the same friendly folks at the branch every time instead of having to explain the story again and again.
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July 2019 by Lavender Fields
Very disappointed with this bank. Extremely high fees. They access your personal bank accounts even when your business account is a corporation. Only one that ever helped me was Nancy at the port jeff branch. Issues never seem to get resolved and calls go unanswered. Tried to keep my accounts with a local bank as so many banks are closing but they made it impossible. Still have unresolved issues and very disappointed with the bank.
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March 2019 by Art Donnelly
We first opened our accounts with Nancy Bradley when they were still on North Country Rd. Since then she has become an incredibly valuable resource, going above and beyond anytime we have a question or need assistance.
