United States Postal Service
Post Offices ,
Shipping CentersHours:
20 Sussex Street, Port Jervis NY 12771 Hours
About United States Postal Service
The United States Postal Service (USPS) at 20 Sussex St is dedicated to providing secure, reliable, and affordable mail and package delivery to over 157 million addresses across the United States. This location stands out for its excellent customer service, particularly in handling passport applications. Many customers express gratitude for the staff's kindness, patience, and professionalism, noting that their assistance makes the process smooth and efficient. One reviewer highlighted the guidance provided by the employees when faced with issues like incorrect documentation, while another praised the prompt and helpful service during a time-sensitive overnight delivery. The Post Master has also received commendations for his expertise and willingness to assist with tracking and delivery concerns. Overall, this post office is regarded as a pleasant place to visit, with a commitment to customer satisfaction and a welcoming atmosphere.
Most Recent Reviews
February 2026
I had an apppointment at the Port Jervis post office on 2/11/26. I was welcomed and greeted with a smile. Jeanie (I hope I got her name correct) promptly took all of my information and was friendly, courteous, knowledgeable and professional. The experience went very smoothly. Thanks so much.
March 2024
Postal workers are efficient, helpful and friendly. My preferred post office to deal with ☺️
September 2023
My family and I visited the post office for passports this past Thursday. The agent, Allyson I believe, was fantastic. She was prompt, helpful, and made the process a breeze. Highly recommend this post office!
More Comments(35)
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- Port Jervis, New York
