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October 2023 by Louis Bauso
Great place. Friendly workers and business is extremely clean and well kept.
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September 2023 by Arya Durham
The Asian man and woman who run this carvel are so rude and clearly miserable running their shop. Their rudeness and attitude is so uncalled for. Port Washington could really do without the eye rolling at simple requests or slight order adjustments. I would redirect all PW residents or anyone visiting to spend your hard earned money at Shmusht Ice cream & Cookies on Main st. Delightful staff and owners and quality ice cream. I would never go back to this carvel if my toddler wasn't asking for it. My 2 year old dropped her spoon and the Asian lady rolled her eyes when I asked for an extra and threw spoon at me. The man also yelled at me when I asked to change the small size cup to a kids size. Port could really do without the lack of basic manners. Thank you for ruining peoples days for absolutely no reason????
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July 2023 by Miriam W.
Service is terrible. Store smells bad. Asked for extra sprinkles and charged an extra dollar!! They need better customer care! Clean the store.
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June 2023 by Omer F Yigiter
Encountered a very unprofessional cashier( a young asian guy). Had to explain what I want several times, responded to my inquiry with a rude manner. Most definetely a bad representation for the brand.
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June 2023 by Omer Faruk Yigiter
Encountered a very unprofessional cashier( a young asian guy). Had to explain what I want several times, responded to my inquiry with a rude manner. Most definetely a bad representation for the brand.
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June 2023 by Martina Vidal
Rude people at that store. Horrible customer service
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May 2023 by Aneta Gugala
Rude, rude,rude
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May 2023 by Aylaz D.
Horrible horrible horrible customer service!!!I feel like they hate their customers! The girl make faces all the time. If you are not happy with this job don't do it
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October 2022 by Alan Teitel
This is an old favorite spot, summer and winter.
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September 2022 by Orlando Perez
Good icecream so so service
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August 2022 by Stephen Vingiello (Relentless Realtor)
It’s carvel. Staff is very nice
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April 2022 by Mad Barman
It’s just a basic ice cream parlor. Nothing special. Tucked away in a little corner you wouldn’t find it if you weren’t looking. Was a lot better when the Cinema was open. Could use a makeover and maybe a table or two to sit down and enjoy your ice cream. They are trying, I’ll give them that but it’s an uphill battle for the small businesses in the area.
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February 2022 by Alejandra L Caccavale
Horrible customer service experience! The lady working today was very rude. I asked her one question about the Wednesday promotion buy one get one free and she almost killed me with her eyes and her anger! I am sorry I am in between sizes and want small not medium as she want me to ordered? since when serving soft serve is rocking science? she make the whole experience with my toddler so difficult, I went to support local business and have been there before but this time was disappointing. Carvel remember you are selling the joy of ice cream, it should be fun not stressful!
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December 2021 by Ashlee R.
horrible costumer service! i always come to carvel and always get the worse costumer service. i will stop coming here from now on.
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July 2021 by Annie L.
Great local store to get some ice cream. Approximate three minute walk from my house.
