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February 2024 by Sherry Denn
This really is the worst Citibank branch. Their ATM machines are supposed to let you choose the bills you want, and I've had issues 3 times where it just spits out the money at you in whatever denominations it wants to. Oh, and to say their tellers are less than helpful is an understatement. The tellers behind the counter just sat there and giggled as I explained to one of their people that came to the glass door so I could see what the issue was with there ATM......oh and another issue they CLOSE AT 4:00 how ridiculous is that?!?!?! It was just a few minutes after 4:00 so rather then assist me they chose to say oh the tellers are closed and we'll look into the issue tomorrow.I'm so sorry I chose this awful bank to open an account in, I should've gone to Chase. In fact, I'm going to go and look to open an account there. Do yourselves a favor and don't bother opening an account at this location, HORRIBLE customer service and their machines never work properly.
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February 2024 by N. E.
Diego, helped me out during a time crunch to get some deposits in for my employees. I appreciate his diligence and efforts to get everything done during closing time. Thank you Diego.
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February 2024 by Summer D
Unorganized!! Not friendly. Will go elsewhere. I ditto the most recent review.
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July 2023 by Nancy Casalino
This Citibank branch is the absolute worst bank I have ever had to deal with. NO ONE at this branch knows what to do. My family are long time port residents and 2 generations of my family have used this branch. No one ever answers the phones, and we can never get the right information in the issues we have. I will be glad once we finally settle the final things up on my mother’s account and then I will NEVER use Citibank again.
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December 2022 by Claudia Smith
The worst customer serving in the branch they never pick up there phones and went they do it's always no help I wish corporate was call on them the worst.
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December 2022 by Alok Jolly
Always the best. I have done business here for over 26 years... never had an issue.
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September 2019 by Eric San Jose
Easy to see right off of Port Washington Boulevard servicing Port Washington and the adjoining areas of Nassau County. Plenty of parking and a wheelchair accessible entrance. Clean facilities. ATM on premises. Staff is nice. We will most likely be going back.
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May 2019 by Solow Sports
Great customer service.
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November 2018 by Jinyo L.
Shortly after posting my original review the ATMs allowed me to withdraw in multiples of $50 again. Not sure if it was in response to my review but whatever the case I'm happy.
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November 2017 by Judi R.
Horrifically bad service from a bank that is losing customers right and left. I have been a Citibank customer for thirty one years. My father used to be a top executive until he retired. Citi simply doesn't care. They have no interest in making clients' lives easier. They put extended holds on checks and charge clients for the holds. Diana Aybar in Port Washington in particular is uninterested in the needs of clients and unwilling to help in any issue. After 31 years, I will be closing my account and all linked accounts. Thanks, Diana!
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April 2017 by Gianni De santis
Good Bank
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December 2011 by Carol Campbell
Think the gold tree ornaments are worth anything??
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December 2011 by Jeanne Sedgwick
Try the cash-- it's terrific!
