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March 2024 by Gabriel M.
Ashley is always a pleasure to deal with. she goes out of her way to help me. the place even smelled great.
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March 2024 by AVI AROUNIAN
Ashley is THE BEST!!! She’s extremely helpful and most important always greets you with a smile! Even if it means going out of my way I come to the port mailroom because she makes the experience so pleasant
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March 2024 by Jasmine Downes
Very nice and extremely helpful! I will be using there services more in the future.
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February 2024 by Salvatore Perrotta
Helpful staff found an option that got my document to its destination overnight for half price via USPS instead of Fedex!
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February 2024 by Taylor Oneill
Seamless experience. Polite staff. Would recommend to anyone for any shipping or mailing needs.
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February 2024 by Gg Gg
Moved here summer of ‘23, found a local drop off spot, was happy I did at first.After about a few visits I noticed that I wasn’t welcomed there, the Indian lady in the front that looks like a witch with very messy hair is not very welcoming to say the least. She’s very abrupt and very rude at times, basically makes you feel belittled. With every move and gesture she makes it a huge favor to you that she’s assisting you.I stopped going there because I couldn’t take the attitude and the feeling that I’m being done a HUGE favor with her there.Very uneasy place to be in.Found another local spot where people greet you with a smile and are very attentive ! Oh and btw, they also say “thank you” and “have a good day” when you leave !!STAY AWAY FROM THIS PLACE IF YOU DON’T WANT TO FEEL MISERABLE !!A picture attached is supposedly how it looked like when they just opened, happy & good looking people,how in the world did it come down to this !!!
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February 2024 by Gg G.
Moved here summer of '23, found a local drop off spot, was happy I did at first. After about a few visits I noticed that I wasn't welcomed there, the Indian lady in the front that looks like a witch with very messy hair is not very welcoming to say the least. She's very abrupt and very rude at times, basically makes you feel belittled. With every move and gesture she makes it a huge favor to you that she's assisting you. I stopped going there because I couldn't take the attitude and the feeling that I'm being done a HUGE favor with her there. Very uneasy place to be in. Found another local spot where people greet you with a smile and are very attentive ! Oh and btw, they also say "thank you" and "have a good day" when you leave !! STAY AWAY FROM THIS PLACE IF YOU DON'T WANT TO FEEL MISERABLE !! A picture attached is supposedly how it looked like when they just opened, happy & good looking people, how in the world did it come down to this !!!
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February 2024 by toni K
Had to ship a package today and needed a card and box. Lovely young woman working there was very helpful. She went through the pricing of different carriers to find the best affordable way to ship and helped me pack. This is my second time using pw mailroom and it was a pleasant experience each time.
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February 2024 by Marian Weissman
Great help with choosing appropriate carrier for sending my package. ?
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January 2024 by Red H.
They are very cooperative and knowledgeable about shipping alternatives and costs due to their representing different carriers. Shipped items to Australia and Germany. A great experience!!!
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January 2024 by robin ziegelbaum
Fast, efficient and always helpful!
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December 2023 by Joshua Sternlicht
Always a pleasure to go in and ship all my packages in one place. They are always helpful and make all my shipments as easy as can be!
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December 2023 by Judy Sofen
I have been using this mailroom for quite a few years. For the past four or five years there is a young lady named Ashley who has been so kind and so helpful. I greatly appreciate that, and she is the reason that I choose to use this mailroom quite often. I have places that are closer to my house, but I like to use this mailroom specifically because of this young lady who is always respectful and accommodating.
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September 2023 by BDP Resources LLC
One star is generous. My recent visit to PW Mailroom was a disheartening encounter marked by deceptive practices and a bewildering atmosphere that left much to be desired. It felt as though the establishment might be concealing other off-the-books operations.The most glaring issue was their deceptive advertising. Despite portraying themselves as a comprehensive shipping solution, PW Mailroom refused to offer basic international shipment stamps, instead coercing customers into opting for an overpriced $90 express shipping service. This bait-and-switch maneuver reeked of exploitation and revealed a stark absence of transparency.Furthermore, the pricing was shockingly high, especially considering the unjustifiable $4 charge for a disposable envelope. Such an expense should have been far more reasonable. On top of this, their unyielding policies exacerbated the frustration; they disallowed hand-written FedEx labels and denied customers the use of their business FedEx account numbers for Ground Shipments—both highly inconvenient practices.The overall atmosphere in the store was chaotic, unprofessional, and unwelcoming. Blaring techno music added to the disarray, and the staff, appearing disinterested and uninformed, further soured the experience. My attempts to discuss these issues were met with unhelpfulness and dismissiveness, leaving me feeling disregarded and undervalued as a customer.To sum it up, my visit to PW Mailroom was marred by deceitful advertising, exorbitant pricing, and inconsistent, unfriendly policies. I strongly caution potential customers to weigh these concerns carefully before selecting PW Mailroom for their shipping needs, as the reality falls far short of the promises made.Anyone else locally run into these issues?
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July 2023 by Marisa C.
if i could give zero stars i would. i paid $70 for each fingerprint card, and purchased 3 of them. the young man that was working there gave me the ink pad, told me to ink my fingers and how to roll my own fingers on the card. idaho, oregon and california board of nursing ALL rejected my fingerprints because they were "insufficient." when i called, the manager said "oh it's easy, you just roll your finger." well clearly it isn't easy because they were rejected. she isn't offering me my money back, even with a receipt. TERRIBLE place and way overpriced, you're paying them to do the work. totally unprofessional.
