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February 2024 by Matthew Sanchez
Terrible customer service. The lady behind the counter last Friday 2/23/2024 at about 1:50pm was horrible. She had an attitude and when my coupon printed took it out and put it to the side. I had to ask her to give me the coupon as she got annoyed as if she was going to keep it for herself. She also had AirPods in her ears and was talking on the phone while helping me and other customers. What kind of training is done at this location that you allow employees to be rude, talk on their phones and keep customers coupons that they are spending money for. I will never return to this location and I will be letting everyone I know to stay away. You can also see in other reviews that this is not the first time that this employee has been complained about. Clearly Walgreens does not care about customer service if this behavior is allowed to continue.
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February 2024 by Maura O'Rourke
The worst pharmacy and staff around
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February 2024 by Pasquale Bicchetti
Great service staff very friendly and willing to help with my concerns. A+++
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January 2024 by Ryan R.
If I could give 0 stars I would. This pharmacy is the worst in all of Long Island. The incompetency and laziness of the pharmacists here is shocking. They should close down the pharmacy!
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November 2023 by Yuriy Rogozhin (russianboy72)
I am so disappointed.. i order some items online and they created label for shipping and after 1 week cancel my order for no reason, no explanation, I lost some discount and coupons that was used - not much money, but it’s a BAD SERVICE. After contact online support they say call the two different stores that handle my online for shipping order and ask about orders.. Why would I do it? Don’t they know my order? Would give 0. Walgreens sucks.
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October 2023 by Brittany Lynn
What a great Walgreens! It’s my second time here as I’m new to the area, and Rick helped me today! What a delight and sweet human making the experience an overflow of joy into my day. Thank you, Rick! And also, I picked up photos— they came out great! Very clear and what I was hoping for. I sent in the order online and it was completed within MINUTES!
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September 2023 by Ana Talasazan
This the worst place in portwashington,The workers are so rude & they have a lots of attitude specially the lady that she said she’s in charge of the place ,She’s unwelcome never say hello just stared at you in the cashiers, take a long of time to answers the question with impolite shape ,They workers think that this place is their property & don’t care about customers.Every single time I came out from there unhappy & buy my stuff in the other places.I hope this place will be change as soon as possible to the other place that give the customers acceptable service that we deserve in portwashington .
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February 2023 by Michelle Falco
impossible to get in touch with, likely due to being understaffed and under paid by walgreens. i need to switch my pharmacy asap
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December 2022 by Frank K.
They are very nice in person, but I've spent more the an hour on hold calling the pharmacy , numerous times. Only to drive there to find about 2 people waiting on the pharmacy line ? I'm convinced that they don't have a phone. An unfortunate sign of the times. Yet unacceptable.
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December 2022 by Aztec Zulu
What is going on at this pharmacy? Trying to get anything done here is a real hassle. Several times I requested transfer of prescription from another pharmacy but it never happened and no call or explanation. Waiting for a vaccine is always a wait even with an appointment and no other people waiting. I don’t know if they are incompetent or don’t care or are intentionally not wanting to do their jobs. The entire pharmacy staff needs to be retrained or replaced. I know others have reviewed similar complaints but after seeing it for myself, I have to agree with most of the one star negative comments.
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April 2022 by Tina L.
I will never patronize a Walgreens again. They notified me my prescription was ready and when I showed up to pick it up they told me the pharmacy was closed for a half an hour; I had a medical procedure and I needed the medicine and no one would accommodate me told me I had to come back later which in turn had to cancel my medical procedure because lack of customer service mostly lazy employees
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April 2022 by Marshall Adams
Very disappointed with the professionalism of the pharmacy staff. Definitely not up to Walgreen standards. I hope that the manager will take this feedback seriously and start treating customers like people who have options to go to other, better pharmacies. You gotta up your game.
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March 2022 by Licy
Will they ever get it right? From Genovese to Rite Aid to now, Walgreens. Terrible staff. Not friendly, rude, impatient, like they hate their job. Why work work the public then? Makes me want to not shop there anymore. Learn lessons from Target! Such a pleasant experience every time we shop there!
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December 2021 by Ashley Winkel
HORRIBLE pharmacy staff. Do not get a booster here - you will wait 45 mins and they will see people that came after you. Pharmacist admitted that she does not sanitize the chair after every person, only changes gloves. You will likely get COVID from getting a booster here. Mask policy is not enforced.
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December 2021 by Jennifer Goldman Begley
I try to be understanding of staffing challenges but I have waited on hold for more than 30mins to reach the pharmacy the last 4 times that I have called over the past 2 weeks. I have tried different times of day and days of the week, but no matter the day or time I have had to wait terribly long just to reach anyone. Something needs to change here!