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February 2024 by Francesco Miscioscia
New owner took over this UPS and what a huge difference! The store is beautiful and clean and Scott, Luis and the rest of the staff are always very courteous and helpful. I'm in and out quickly and it's always a pleasant experience!
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February 2024 by Tiffany Barrera
Package is a week late!! I knew it would take a month, but it said it would take before now!
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January 2024 by Jason Cherry
Very poor customer service. My package was not sealed to the store’s satisfaction. I needed (literally) one piece of tape. Instead of helping out with the tape dispenser resting on his counter, the gentleman behind the counter tried to sell me a roll of tape. Very disappointing. Not showing care for their customers.
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December 2023 by Wayne Toner
Very poor customer service. Will never return there even though I live 2 minutes away I go to manhasset. The issue was I wanted to bring a package back that was delivered to the wrong address and the woman would not help me in any way not even a phone number for ups
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April 2023 by Alejandra L Caccavale
The young employee is very attentive, friendly and helpful. They are very good for amazon returns or if you need to send big packages. Also they are open until 6:30 pm! So convenient
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September 2022 by Larry S.
Scott and the rest of the team make shipping and handling returns a breeze. I can always get in an out of there quickly and know the package is handled...
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August 2022 by Susana Tam
Average customer service. There was one person in the counter, on the phone. Wish there was an extra person there, instead of one person doing all the work. Good drop off location.
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August 2022 by Ed P
Great easy experience. Not sure why such a low rating. The guy who helped me was super nice and friendly.
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June 2022 by Seth Newman
Not actually open til 11 pm on Tuesdays. Can’t update the hours myself but just wasted 20 minutes trying to come now
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April 2022 by Mitchell Fein
Great Service and Very Nice. I know they have been under new management for a while, but it is simply very refreshing to see such a high level of customer service that really stands on their own. A pleasure to use this store for my UPS shipping needs.
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February 2022 by christopher warren
4.99 to print a single page. 4.99 to print a single page. 4.99 to print a single page. Charged for "computer use 1-15 minutes" the thing is the employee used the computer, not me. Another thing is they wont allow you to connect to wifi so if you need to use your laptop in store youre out of luck.
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December 2021 by Laura Kaye
The folks at this store are wonderful, very helpful with all of my shipping and packing needs. Highly recommend! Local businesses are the BEST!
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October 2021 by Rabbi Berel Paltiel
Thank you. I have been using this place for a TON of returns over the last two years. Never had any issues and have been happy with their customer service. I definitely had a whole different experience with the previous owner.
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October 2021 by Larry Silverstein
Always greeted with a smile (through the mask) and an offer to help with whatever I need. I primarily use this location for dropping off returns to which they make an easy process but have also used them for packing some pretty fragile pieces for which they have taken great care with.
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October 2021 by Lauren Beyer
Probably the most incompetent and rude staff employed at UPS. They couldn’t help with a simple task of printing a letter off Microsoft word and clearly didn’t Ben want to do it. Highly recommend greenvale UPS they’re phenomenal