The AT&T Store in Potsdam provides a range of devices including phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans suitable for different needs. Customers appreciate the store's flexible prepaid plans with no contracts or credit checks, as well as the availability of unlimited data plans that include nationwide 5G service at no extra cost. The staff is highly praised for their helpfulness, knowledge, and friendly service. Multiple reviews highlight the positive experiences with employees such as Nancy, who is recognized for her cheerful, professional, and transparent assistance in switching plans and fixing devices, often saving customers money. Other staff members like Cole, Nick, and others are also commended for their informative and personable service, making customers feel confident and satisfied. Overall, the store maintains a reputation for providing great customer service, expert advice, and a welcoming environment, ensuring customers leave with the right devices and plans to stay connected.
Thankyou Nick for yr patience & persistence in helping me to get my new phone! Hope I didn’t give u a headache! You were a great representative & I just wanted to thank you again! Kathy
April 2024
Cole AND Nancy were both extremely knowledgeable, professional and courteous. With no hesitation I highly recommend this location. Not pushy and both evoked a quality of being trustworthy. Very welcome in this day and age of “high pressure” sales. Thank you both for exceeding my expectations.
March 2024
Traveling through the area and Nick had me out the door with a new phone and all the gear in 10 minutes. True Pro.
