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November 2023 by Lynette Bebee
Thomas was knowledgeable and informative. He will definitely be my go to for any future vehicle needs.
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November 2023 by David Hart
salesman was friendly and helpful even after the sale.
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October 2023 by lisagravlin
Very good experience. I had no stress or worries, everything was handled for me and taken care of quickly!
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October 2023 by Ersa Sharpe
love the GMC I just drove the truck , and my next vehicle will be a truck, my husband really made a great choice in color, it's truly a great looking truck inside and out?
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October 2023 by taylor putney
Tim was amazing to deal with and helped answer all of our questions and found us 2 great vehicles. We will definitely be doing business in the future with Barstows!
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September 2023 by Jinette Vaillancourt
Very satisfying with all the services with the dealership and service department would recommend highly recommended this dealership to family and friends.
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August 2023 by Joseph Finnegan
The entire staff are very helpful and pleasant. Purchasing a new vehicle from Barstow’s was an enjoyable experience from start to delivery.
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July 2023 by Alene Dishman
I called to schedule an oil change. The woman that I spoke with was very pleasant and kind and confirmed all of my needs. When it came time for my appointment the servicer again confirmed my needs. They had a great lobby to wait in and everyone that walked by greeted me pleasantly. What I was most impressed with though was that they completed my oil change and filled my fluids (a service I did not request) and did NOT charge me more than the cost of an oil change! Unfortunately the low bar of not being swindled at a servicing appointment is a bar to surpass these days. I had a very different experience at another dealership so I was grateful to pay the price I expected and have my fluids filled in addition.
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July 2023 by Patricia simmons
Spent 921 for what we thought we would be getting the computer modules that fix the thermostat that is always going out then the check engine light would go on. Even got the inspection done with this issue. Said if I fixed this it would fix thermostat. It didn't. Came back on after getting the side modules fixed! The least of my conerns!! Thanks for nothing. Won't be going back there. Terrible customer service by the way too! Cost me almost 200 extra than what they quoted.
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June 2023 by Oyma Clothier
Entire process went smoothly. Repair work to back bumper and headlight are perfect. Great Job!
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June 2023 by Wendy Chambers
Tim took great care of us and we'll definitely recommend him to friends and family!
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June 2023 by Joanne D.
My oil sensor light was on and I received several alerts from Starlink, so after checking the oil and following the directions in the owners manual, I made an appointment. They said they would do an update and fix the problem. My husband waited for 2 hours while the problem was supposedly being resolved. We were headed downstate, to see my mom who had been hospitalized, and had not traveled more than 150 miles when the light came back on and I started receiving email alerts from Starlink again. Frustrating that we need to drive to another appt, (with the price of gas) need to sit around for hours and hope that this time the problem can be resolved.
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May 2023 by Lena Gilbert
Went in for warranty work. Left w a $200 bill and being told don't bring my truck back. Simply because I questioned how they diagnosed the problem when the entire window was taped off and not just the visor. Apparently the mechanics there Simply don't like to be questioned. It was my first time going there and it's for sure my last. I SHOULD HAVE LISTENED TO OTHERS WHEN THEY SAID STAY AWAY FROM BARSTOWS. THEY ARE RIP OFF ARTISTS. To be honest I was in complete shock the way I was treated and spoke to. He said "I will refund you, do not bring that truck back here w that problem" I responded "I don't want my $ back I want a proper diagnosis" he responded (manager) "I'd rather not". Talk about pi*s poor service. N believe me when I say I should have listened to others n I myself will be spreading the word on poor service at Barstows as well.
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May 2023 by donalee laparr
You’re very good and always have short waiting time
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April 2023 by Krystal Ladison
My appointment was accidentally double booked but they rectified it by getting me in the same day just an hour later.
