Big Lots is known for its friendly and helpful staff, especially in the furniture department. Customers often praise employees like Courtney and Lana for their excellent service, kindness, and willingness to go above and beyond to assist with warranties, replacements, and furniture assembly. The store offers a good variety of products at fair prices, making it a popular shopping choice. The staff are attentive and knowledgeable, creating a positive shopping experience. The store features narrow doors and public restrooms, with overall customer satisfaction centered around the caring staff and good service.
