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August 2024 by Sherri McDonald
We have purchased several vehicles from Blevins. We typically deal with Potsdam locations and were always satisfied with the service and sales(Ernie was the best).
Over the last few years when we were looking for vehicles the sales department were not as willing to work with us. By this I mean trying to help us find a vehicle we really wanted. Enie would go above and beyond to help us.
Recently I had to bring my car out for a issue that seemed to be the same as 2 previous visits. While my car was there I waited to hear what the issue was and if it was covered under Warranty. I had an 8 o clock appointment and had to work so I had the car dropped off. I waited a few hours and hadn't heard anything. When I called I was told they were still trying to find out what was wrong with it. They called me a couple hours later to say they something had to be welded and it would not be covered and gave me the estimated total. They said they would contact me soon with exact total and it would be ready shortly for pick up. I didn't hear anything by 3 pm so I called again and service manager said he was waiting for the mechanic that did the work to give him a total and make sure it was ready. I explained I want to pay and be able to pick my car up that evening and we have an hour drive to get there. So it was important I know if it is going to be ready. My mom was going to be getting it for me. NO phone call at 4:30 and when I called there was no answer( service closes earlier than sale). I then called Sales. The had service manager call me and he said I could pick it up and I made the payment. I asked for a print off of what was done. After looking at it I realized the only think they had on the slip was $125 for diagnosis and about $100 for lugs. All the lights that were lit on the dash were now off, when I dropped it off . Im curious to know what was really done. I don't think changing lugs would make the issue go away. I did not see anything about them doing any welding on the part they told me they did.
My mom picked up my car, drove straight home and when she arrived there was a large deep scratch on my driver side door. Everyone of course had left for the night so my husband called the next morning to see if they could tell us what happened. The service manager said he would check into it and call him back. The next day we still had not heard back from Blevins so I called and there was no answer. I left a message on the answering machine. This was 2 weeks ago. Still, we have not received a call back . The deep scratch is very noticeable and was NOT there when it was dropped of. A simple call back would have been appreciated. We will only go there to have our vehicles worked on if Warranty covers it. We have purchased our last vehicles from Blevins. Time to find a new Dodge dealer.
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July 2024 by Larry “Law abiding citizen” Mccarter
Owners and mechanics are jokes. So much criminal activity going on here it's right in line with the rest of America. Don't get the lifetime inspection deal, it's a scam. The first or second " free" inspection they tried to say I needed a thousand dollar break job not knowing it just had new pads and rotors 4 days prior. I'm sure many other people have been swindled by this scam.
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June 2024 by Patricia Gonyou
Recently there has been some changes in the service and parts area. Those changes have been for the better. I really like the service I have been getting lately with my Jeep. Keep it up guys!!!!
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June 2024 by Tia Bush
Purchased a camper at a great deal, brand new. Great service from Terry
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April 2024 by Tiffany Mitchell
Since Blevins deleted my Facebook comment providing a review of them, I’m more than happy to share publicly on Google.
Last year I wanted to trade my vehicle in. I initially started dealing with Blevins as I wanted to support a local business. Blevins offered me a very low ball trade in offer. I laughed and immediately walked away. I ended up dealing with Krystal Dodge Chrysler Jeep & they offered me much more for my trade and were great to deal with. Not long after I purchased my vehicle, I received a recall on it. I decided to take it to Blevins as they are close to my home. Once completed, I received a call saying my vehicle was ready for pickup. I wasn’t provided any detail as to whether or not it needed repair
so of course I asked and was told no, it didn’t any repair, it was good to go. Once I got
in my vehicle to go home, I looked at the receipt
& noted Blevins “serviced” 2 other things I did not even take my vehicle in for & charged my warranty for it.
Recently, my husbands truck needed repair,
we decided to take it to Blevins with them being a certified mopar garage. Long story short, they could not diagnose the truck and decided to guess on what the problem was and replaced several unnecessary parts in the truck & then charged $5,000 for absolutely nothing. After Blevins kept the truck for over 2 months, they returned it in worse shape than when it went in. What kind of garage doesn’t do an alignment on a vehicle after replacing several front end parts that the truck did not even need? I took the truck to a different garage after and they immediately were able to find the problem that Blevin’s
Could not. They are supposed to be a mopar certified garage, but yet could not figure out that a truck needed ball joints?! To anyone reading this, please take my advice & avoid Blevins Motors. Dennis Jarvis & John Blevins are by far the worst “businessmen” I’ve ever dealt with in my life. My husband called and requested to speak to John Blevins directly to dispute the bill as Blevins was charging an astronomical bill when they didn’t fix any of the problems the truck went in for & the words from John Blevins were “if you don’t have a credit card to pay for it, then I don’t want to talk to you” & hung up the phone.
Blevins motors:
In response to your feedback on my review. You never consulted with me in regards to performing additional service to my vehicle aside from what I took it in for, that is something that should be approved by the owner prior to taking it amongst yourself to perform the service. As far as my husband’s truck, everything you said is false. The dealer the truck was purchased from was not aware of the issues, however was more than willing to come good for any repairs the truck needed. The dealer the truck was purchased from did in fact pay you for the entire bill, therefore they did not refuse, however they did in fact dispute it as it was thousands of dollars worth of work that the truck did not need & the truck was not fixed. The truck was in fact returned to me in worse shape than when it went in. You did not align it, the steering wheel was at 1:00 & it was pulling to the right….& furthermore, you did not re-assemble the dash properly. As soon as I got in my truck there was a loud whistling noise coming from the dash as it was not put back together correctly. Also, you disconnected the windshield washer fluid hose which I had to fix myself afterwards. I have no idea what you’re referencing when you talk about electronics, I took my truck in for a clunk in the front end & AC repair which has nothing to do with electronics. When you say John Blevins did not speak to my husband on the phone demanding a credit card, that is a pure lie. The call was on speaker and I personally heard John Blevins say that to my husband. It doesn’t even matter who he said it to, what kind of business owner says such words to a customer? Very unprofessional. I appreciate your c
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February 2024 by Ronald Lapage
They charge my oil
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February 2024 by Charice Furness
Not a place I would recommend for getting your vehicle worked on. What was supposed to be 2-3 hours of work ended up being 6 hours of work. I wasn’t the only one waiting too long, a few people waited over 3 hours for their oil change. I was charged full price, with no apologies. Only 1 mechanic was working on my vehicle because someone called into work. I was told he was pissed off & didn’t get a break all day. Made me feel bad for coming honestly. & then not even 1,000 miles later my new tires needed realigned again! The back were caving in. They couldn’t help us in any way. We took our vehicle elsewhere in town to Emlaws. Cheeper, better, faster service!
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November 2023 by Scott Shipman
Tammy and Brook in potsdam were awesome,we will always go back there. They made us feel like family,
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September 2023 by Virginia Savage
Bought our camper from here 2 months ago we love it
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September 2023 by Arnold Arquette
Fast and easy service
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July 2023 by Kyle Cole
Excellent staff, service department is Awesome! They will take care of any of your needs!
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May 2023 by Hattie LaBaff
Had my jeep inspected. They are very good. Would receive
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January 2023 by Richard M.
These folks proclaim free this and free that!! Yet management won't even extend the courtesy of returning a phone call/email to address a customer issue.
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November 2022 by Michael Gilboe (Found On Wax)
I just purchased a 2027 Hyundai Sonata. Emily Levens was fantastic. I drive for Uber and had some very specific needs, personally and professionally. She knew her inventory very well and was able to quickly get it down to three solid possibilities for me to test drive. She saved me a lot of time and stress without a high-pressure sale. I highly recommend talking to her when you find yourself needing a car.
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September 2022 by Christianne Dominic
Great service center!
