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April 2023 by Cynthia Bancroft
Knowledgeable preparer.
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March 2023 by Kacey M
They charge $800 to do your taxes. Do NOT go here!
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January 2023 by Mindy Rousset
Very happy with the service there. Tax preparer did a great job helping us.
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October 2022 by Z P
Will not be back. Overcharged.
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March 2022 by Mary Fuller
Scott Cardinal is our tax guy he take care of us, thank you Scott.
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March 2022 by David Sanford
They were quick and efficient and got me in quickly for an appointment. They seemed a bit chaotic at first in terms of office organization and initial communication but that settled down quickly and then they made a good effort to cover all the bases and maximize my return. I just filed it a few days ago, so assume it went OK. Once I get the actual refund I'll have a better reading on how it went. They were more expensive than I thought, but it is worth it for the peace of mind assuming all goes well with the state and IRS.
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February 2022 by donna La Valley
Walked in rather stressed out. Walked out confident and reassured, with a smile on my face. Kind, professional, complete service, and fast. With pricing that’s hard to beat. I actually look forward to having my taxes done.
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February 2022 by Steven Stacy
Great group of people in the Potsdam NY office, the owner lives quite far away but is still in constant contact. They will go above and beyond to get the best return for you.
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February 2022 by Mistee Conte
I was charged $644.00 to have my taxes done. I have no idea how they can justify charging that much when turbo tax is free. I’ve been with Jackson and Hewitt for 16 years. I will not be back.
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February 2022 by fjfnr dndn
We have been going for years but we won't be back they wanted to charge me $714 I wouldn't pay that .......
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February 2022 by KANEN BLAKE
Mr. Gilbert was amazing I feel he increased my refund by more than a couple thousand he was ready on time and explained everything exceptional well. He was honest and told u free he got to the end we didn’t have to agree. I felt he did his job exceptional well and will use Jackson again very very satisfied thank you again sir it was pleasure doin business
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April 2021 by Beth Nezezon
Very expensive!! We paid $125 last year this year $304. Nothing has changed on our taxes we do the short form. We will NEVER be back.
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March 2021 by Dawn Vititow
The tax preparers were extremely nice and very helpful. They did what they could to make the most out of my taxes and I greatly appreciated that.
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February 2021 by Shannon LaBrake
I have been with Jackson Hewitt for years and I absolutely love the way they treat their customers! Sherry is an absolute delight!
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July 2020 by ryan gilbo
Will not recommend and after the BS and saying it was our fault and in which it was theirs and all I have to say is that the owner should not mix pleasure with business and side on his fling, you have lost our business and few others because of your neglect .
