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February 2023 by PHILIP EZE
I like the way they attend to their customers. Very respectful, responsive and in a professional way.
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February 2023 by PHILIP EZE (Dephilipy)
I like the way they attend to their customers. Very respectful, responsive and in a professional way.
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January 2023 by Jason Stgermain
This bank is the worstBank I have ever been at nothing but issues with clerks that are rude and fraudulent dont forget not willing to help out no one I highly recommend not dealing with them
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June 2022 by Nicole “Nicky” L-N
Not a Key Bank account holder, but they were so helpful and understanding in helping me! I am so appreciative of your patience and kindness, you went above and beyond!
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December 2020 by Aedan Bovay
If I could rate 0, I would. KeyBank in general is a fraudulent institution. The Potsdam branch specifically...I have nothing to say about the managers. The “head” teller is beyond disrespectful and rude over the phone. If I ever treated a customer like that, I would be fired. Rated: F-
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February 2018 by Nathan Curletta
Nice banking experience in Potsdam
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November 2014 by Stephen P.
Possibly the slowest bank experience. There are never enough tellers. And now they've added new fees to "free checking". I won't be banking with them much longer. I think if MGMT would help when it's busy would be a great idea.
