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December 2023 by Mrs Waldo
Marlena was amazing! So much so that I needed to ask her name & leave a review. Very polite and extremely helpful!
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December 2023 by Tari-ann Ercolani
Customer service above and beyond from a young gentleman this past week. Which is a rarity in customer support these days. Friendly with a smile to help assist with return. Suggested other styles I was looking with a similar fit to what his mother likes and fits her well. This employee is a gem, I only wish I could remember his name. Much appreciated.
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July 2023 by Anne Poveromo
My daughter loves this store but the clothes are ridiculously overpriced. Friendly staff though.
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January 2023 by Adrienne Zeigler
Would be even better if the American Eagle app would work in sync with the store clothing bar codes. Good selection of jeans and sweaters for my young cousin.
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August 2022 by Mark Falina
The employees make dealing with the online store very easy since they are extremely helpful. They also often have some items that are not online. It's worth checking out.
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July 2022 by Taylor Jackson
Want to give a shout out to Sean, who went above and beyond finding sizes for me and my friend today. They were so stylish and chose great items we’d overlooked. So much fun shopping with this team!
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March 2022 by Athena Brown
I went into this location in the Poughkeepsie Galleria with hope to try and find something new other then the high ris Jeggjngs I usually purchase.I was greeted warmly upon my arrival, I took a look at the different styles or more relaxed fit jeans when Paige approached me and asked if I would like a fitting room.While she set up my room she asked what I was looking for and when I explained she suggested a couple and also asked her manager Murray for her opinion. Murray suggested 2 pairs for me as well. Paige was a great help in the fitting room offering other size and color options.I was so thrilled to walk out with 4 new pair of jeans when I wasn’t even sure I would find 1!Murray and Paige really made it worth my drive from Kingston. At check out Paige was nice enough to honor my online price comparison.I will make the trip out to see these ladies before I buy online, definitely an asset to the AE brand staff !Thank you Murray and Paige!
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March 2022 by HaTTa IRL (HaTTa)
Friendly staff and good sales
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October 2021 by Angelina Merando
Some rude worker took a photo of me while walking in the mall? Smh she should be glad I didn't confront her.
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September 2021 by Not Angelina
Some rude worker took a photo of me while walking in the mall? Smh she should be glad I didn't confront her.
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September 2021 by sajelei
Very helpful staff
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August 2021 by Catherine Roth
I ordered two pairs of pants to be delivered to the store, got a notification that one was delayed then a few days later a notification that both items were at the store and ready to be picked up. They lost one of the items at their store and I have called and spoken to employees multiple times, the manager has my phone number and no one is helping me to rectify the situation by either helping me to order the pants again or anything they just keep saying the manger isn’t there and that they will give me a call, honestly I don’t want to go to this store anymore at this location.
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August 2021 by Ada Diaz
Very nice and professional staff eventhough when they were only four but whoever I asked for help wanted to go beyond. Very satisfied.
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May 2021 by A C
This place is better when you catch a sale
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May 2021 by Kelly McDermott
This is getting disappointing...I guess if you're not curvy, you're a minority? Only found 3 or 4 styles in my size. They used to have more clothes for healthy weight people too.
