-
June 2024 by Milnes David
Excellent, knowledgeable and friendly service and great for international shipping!
-
April 2024 by Elliott Day
Great packaging and shipping service in Lakeville, CT. Fair prices, timely service, and trustworthy employees, will do business again.
-
July 2023 by Pat Fantastic
Curious as to why why Arnoff Moving of Florida has no google business page? I used them in the past yet when I google them there is nothing. Thats got to be horrible for the business and potential customers. If I were you guys I'd fix that right away as its going to lose you so much customers and work. The time I used Arnoff of Ft. Pierce the guys were awesome and did a wonderful job!
-
June 2023 by Marianne Gagnier
This place is great!
-
June 2023 by Carson Haun
Awesome guy helped us out
-
April 2023 by George S.
Terrible experience. Arnoff packed our belongings from our house in CT and our apartment in NYC when we moved to Europe. The CT belongings were in storage for a while before shipping. When our belongings arrived in Europe we are really shocked to see how badly packed many of the items were. Our shipping was handled by Ranieros in the US and their European partners at this end so nobody really accepted responsibility. However, we hold Arnoff responsible for most of the damage because the items were so badly packed. Two identical mid-century chairs arrived - one perfectly packed and the other with paper thrown round it and taped together. Needless to say, this chair arrived broken completely in half. Three large expensive ceramics (each costing around $600-800) were packed with ONE sheet of paper around them and placed in a box. All three arrived in pieces. These damages (along with plenty more) were a direct result of the packing. Clearly, it depends on which Arnoff employee is doing the packing: some of the packing was great and the items arrived intact, others were shoddily and carelessly thrown into boxes. Their slogan is 'Let our family move your family'. I wouldn't let this family near my stuff - it's not worth the risk.
-
April 2023 by Dominique G
Great People!
-
September 2022 by Leif S.
Very poor experience from start to end. I found some of my tools thrown in the garbage can while they were packing my garage. Items had to be left behind because they ran out of room. Numerous items were damaged during the moving process. I saw packers standing on several dressers as they were loading the truck. Boxes were crushed, furniture was damaged and 2 tv's were broken. The storage unit they placed the items in was crazy. They packed boxes, totes and furniture 10 feet high. Lots of damage and now a denial to take responsibility even after buying the extra insurance. This was a $17,000 move....Just terrible!!! Their reply is a typical denial of responsibility. The implication that I damaged my property is ridiculous. You've taken the path of plausible deniability, rather than let's look at this situation. While your team was throwing my property in the storage unit no inspection for damage was conducted. Due to the incredibly hot weather in July in South Carolina, my wife sat in her car in the 95+ degree heat while your movers haphazardly stacked and damaged my property. She was not aware that each item had to be inspected, and quite frankly the moving team wasn't going to allow her to inspect each item in the intense heat. I advise everyone to stay clear of this company. If you do choose to use them the insurance is worthless. To show how careless they are, I received a Yogibo beanbag chair that isn't mine. I'm sure it came from another load on the truck and it's owner is upset. But I'll bet you denied their claim too....
-
June 2022 by Stephanie C.
Arnoff is a terrible company to work with. I hired them for a move from NY to TN and once they had my money my rep stopped answering messages, they didn't deliver what they promised, and when I asked them to call me regarding damaged items they simply sent me an online claim form. Not the type of customer service I expect when I pay a company over $20k for a service. Avoid this company and find someone else.
-
March 2022 by Sunny V.
The most horrific delivery to our home, ever, in 25 years. We ordered a custom couch that took 6 months to receive. Arnoff is the contracted delivery for this company. We offered Arnoff 3 locations to deliver inside a standard bi-level home. Each location lead driver insisted he could not get the couch in. This was the most deliberate form of misogyny I've witnessed. They broke our large wooden privacy deck gate that is estimated to be $2000- worth of damage per two fencing estimates. Arnoff left our new leather couch on our deck with 3 foot legs off, that should have been attached to the couch, on the ground and left, in mid December! Yes, they did and I've got pictures of everything. 3 months later we are still waiting for communication pertaining to insurance status to repair the damage. I've sent 2 emails and one voice mail. Nothing but silence from Arnoff Movers. The contact is to be a Arnoff employee named Jackie Johnson. We've heard nothing but silence from Jackie and Arnoff. Disgraceful actions by Arnoff Moving and Storage. Shame to this company and any individual who supports this type of treatment to paying customers.
-
January 2022 by Alex B.
On 1/31 at approximately 2:55pm, a tractor trailer owned by Arnoff Moving was driving on I-87 around the exit 8 area (White Plains area I believe). I was traveling 62mph (speed limit is 55) when the truck began tailgating me and flashing its lights. There was a car not too far in front of me, so I was confused why the truck driver was flashing the lights. The truck driver proceeded to move to the left lane, speed ahead, did not signal but began merging into my lane even though my car was directly to the right of the truck. This led him to driving in between two lanes for some distance (again with my car directly to his right) because he was trying to cut me off and didn't have the space to merge correctly because there was a car already (closely) in front of me. I began honking my horn repeatedly, which he ignored. I was able to shift to the right lane luckily because there were no cars next to me. Before this event occurred, I noted the truck had been driving on I-95 in the center lane and, once again, did not signal to change lanes and at the very last minute he took exit 21, which leads to I-87. I don't know what kind of people Arnoff Moving employs, but they obviously need to sit in additional driving classes. An accident could've happened because that driver wanted to drive like a deranged animal. Last time I checked I-87 is a highway and not a NASCAR race track.
-
December 2021 by Gina F.
Over priced, damaged furniture and lost hardware for my dinning room table The 1st crew , some of them were not friendly at all. Amount other things. Wasn't impressed and would not recommend.
-
October 2021 by Brian P.
Unhappy Customer - Very disappointed with this service. I moved from out of region (Indiana to West Point) but wanted to use a local company. During in the process of the move my wardrobe boxes that contained all of my clothes were somehow lost. I contacted Arnoff and was was told to file a claim. The claim then went through a claim agency and a lowball settlement amount was offered. In researching the next steps to appeal the settlement I discovered it would have only prolonged the time and cost me more money. I would have my claim sent to an arbitrator and that would have wanted receipts for my clothing items. Who has receipts for all the items in their closet? It's a racket designed to protect the moving companies. I sent numerous emails and did receive one from one of the Arnoff family members however it was just lip service in the end. I reluctantly accepted the settlement offer which was substantially below any numerical value to replace my entire closet. I sent a final email asking them to give the service one would expect from a local company and the human touch but never heard back. They came highly recommended and I have shared my story with other friends and voiced me frustrations. I can say that I will advise anyone moving to the area to use another company.
-
September 2021 by Janice S.
I had multiple damage to furniture and other items from my move at the end of May. Arnoff refused to pay anything because their crew denied causing the damage. I used them years ago with minimal damage but their movers are careless and service has gone downhill. Avoid this company at all cost!
-
September 2021 by Diana L.
Awful! Company is completely incompetent. We ordered several items from wayfair and packages either arrived damaged or didn't arrive at all. We have tried contacting this company many-many times (30 times within 2 weeks) nobody ever answered! This has been a complete nightmare for us!
