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January 2024 by Ian Nies
Super friendly and helpful staff. They got me out quickly with exactly what I needed.
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January 2024 by Kamilla Najdek
Lus Nieves was wonderful, helpful and professional! Highly recommend her to at AT&T. Deanna and Shakim were wonderful and helpful as well. Thank you guys for knowledge and help.
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January 2024 by Ida Rios
I am very happy that there is a Spanish speaking worker at this location. I would like to thank this one specific worker she’s amazing in her work . The manager Dareen is very helpful and Deanna is another amazing worker. Good working crew.
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January 2024 by Aicha Elmachmour
Always a bad experience every time I go to pay at that location. They don't know what they are doing. They should train their employees more.
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January 2024 by Lus Nieves
Clean, Friendly Staff, And Very Welcoming To Walk Into. Thank You At&t
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January 2024 by Chris Cave
Terrible customer service all around the time. Rep went on a one hour break and I couldn’t even pick up my order. Then when I called about it, she was rude and hung up.
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December 2023 by Elizabeth Latendorf
Deanna was super helpful and friendly! She was very patient and helped us through the process of getting a new phone making it a simple process for us
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December 2023 by Rochelle Scott
Darren was beyond fabulous! Not only was he knowledgeable, he was a pleasure to work with. Darren is a definite asset to this AT&T company. Employees like him is what keeps customers like me loyal for life!
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November 2023 by Michael Caban
I don't normally give reviews, but I have to say the service there is amazing! I was just there earlier today and I was treated like Royalty. The staff is so pleasant and treat you with so much respect. That sales Rep Michael was amazing and so informative. Keep up the great work!
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November 2023 by Parampreet Parmar
Had issues with my bill and was able to get it resolved in store. The staff was very helpful and patient with me. Would definitely go back
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November 2023 by Reemz Maccin
Was very horrible the guy Elijah didn’t know what he was doing nor did the girl I will never go to them again! They took my money and phone still off
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October 2023 by Kristin Yanez
The gentleman at the store resolves my problem quickly. He was friendly and respectful and remained calm and respectful to a gentleman who had called and didn’t hear what he wanted to hear from the gentleman at the store. He was very respectful to him, and the man was screaming on the phone and I could hear him that in itself states an amazing representative
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October 2023 by Charlotte Mulkins
Justin and Victoria are absolutely wonderful. They are not only very kind but also work so hard to make sure everything is exactly as we need it. They are an asset to AT&T. I will never go anywhere else!
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October 2023 by Edward Feeley
Justin was fantastic with clearing up issues that I had on my account.
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September 2023 by Regina Sokolik
I usually leave positive reviews for businesses that do exceptional work. Unfortunately this isn't one of those reviews. We had a Horrible shopping experience at the Route 44 AT&T store in Poughkeepsie with employees, Victoria and Justin. Both are very incompetent at their jobs. They sold us the wrong phone, we realized it when we got home, we called and brought the phone back right away to get the right one. They had the audacity to charge us $55 to restock their mistake. When I said that I shouldn't have to pay for their mistake, they were like "we dont know how to waive it". I requested them call the GM on call and they refused, saying "we're not going to do that, call the manager on Mon. Oh, wait Tues" They shouldn't be left in charge of a store if they dont know how to handle customer service. I've already disputed the charge with my CC. I'll be calling corporate to file a complaint and I'll be calling the manager on Tues when he comes in.We weren't the only ones they didn't give correct information or items too either. I hope the other people that they messed up their orders/accounts post their experiences too. Beware if you shop there.
