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December 2025 by Rich H
I recently bought my X5 in for a rattle, Joe was my service manager his concern for my issue was much appreciated. He took his time to listen he even set up a test drive with the mechanic so I could describe my issue. Thanks to his foward thinking my issue was resolved. He also kept me updated throughout the day and set up a convenient time to pick up my car. The mechanic as well did an excellent job. Thank you.
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December 2025 by Carl Boatswain
My advisor Joe is the man!
I referred several friends to this dealership for service and they all agree this locations service is much better than others. Receptionists are always friendly. Performed quick and quality work on my car. The communication was great.
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December 2025 by Peter Longo
I recently had my third yearly service and inspection at this dealership and once again was extremely pleased with the quality of the service. The service reps, Chase and Althea, were professional and explained every thing clearly. Also a big plus is that they kept me notified on the progress of the work being done via text message multiple times. The only negative comment I have is the scheduling via an AI assistant. I commented on this and the reps said they are thinking of getting rid of it. I hope so. Other than that you can't go wrong with the service dept here. They know their stuff.
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December 2025 by Paul Jonke
Great experience with roadside assistance. Arrived as promised and replaced tire quickly.
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December 2025 by J Dan
Althea and Amanda, Service writers were excellent staff. Anytime when I wanted more clarification they gladly walked to their shop in the other building. I know Amanda for about 2 yrs now and she is my main contact. Althea is fairly new to me because other people also cover the service bay.
There was no video to show the customer about why tire balancing and alignment needed. My Dodge dealer shop has it which helps to convince the customers the uneven wearing of tires especially when new X3 with low mileages.
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December 2025 by Linda de Jong
Efficient and expedient. They took very good care of my car in a very good time. Thank you.
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December 2025 by Lou DeGiacomo
Dealership has a policy of charging customer too much for registation and then holds the refund for 60 days before returning it to the customer. It has been 49 days and i am still waiting. That has never happened to me before Owner does not care that customer is upset. poor way to run a business
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December 2025 by Victoria Vesna
Anthrax was friendly, efficient and helpful.
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December 2025 by David Oliver
Excellent service all around.
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December 2025 by Greg Marino
Peter at BMW Hudson Valley made purchasing my new 3-Series an easy and pleasant experience. We were able look at many options and test drive multiple cars until we found the right one. I highly recommend Peter and Hudson Valley BMW.
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December 2025 by Neil Bright
Having been a client of BMW of the Hudson Valley for more years than I can remember, your service advising personnel continue to impress. As always, Amanda is fantastic as she is knowledgeable, professional, friendly, and absolutely terrific. I just met Mike and he too seems like a great hire. Keep up the good work.
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December 2025 by Ashik Ramkalawon
Best dealership experience. It was very comfortable to work with Nyiem where he made sure that my requirements for a BMW 3 series were highly prioritized. Nyiem and the team at BMW Hudson Valley were amazing!
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December 2025 by Don PAPAE
Joe took good care of me.
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November 2025 by Mersin Capollari
Good communication, professional top notch services from beginning to end. Knowledgeable and a pleasant check out & follow up process.
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November 2025 by Timothy Hopkins
Service Department made sure everyth8ng was in order as the appointment was scheduled. Delivery on service was right on time without any hiccups. Althea always make a visit pleasant. Thanks!!!
